Thread: New from BT
View Single Post
Old 24th January 2017, 07:28   #9
Dallas
This is my second home
 
Dallas's Avatar
 
1979 Capri 1.6L, 1982 Capri 1.6L, 2016 Dacia Stepway

Join Date: Jun 2009
Location: Dorset
Posts: 8,595
Thanks: 3,496
Thanked 3,397 Times in 2,218 Posts
Default

Quote:
Originally Posted by jackatesme View Post
I live in a 1 bedroom bungalow, i am sitting in front of a brand new lap top and i am still getting problems with Google Chrome freezing and not responding. Had B.T. engineer here last week who could not find any fault with router,that is why i purchased a new Lap Top,surely it can't be the lap top or location as i am about 10ft away from the router.Not a happy Bunney at the moment. Any one with a suggestion of a remedy would be thanked.
Google Chrome is known to freeze, try another browser such as the new Win10 Edge, or use the Opera browser. Does your laptop have an Ethernet port, try connecting the laptop direct to the Router and see if the problem persists.

Have you tried logging into your Router and check all settings? You can manually select the wireless frequency channel, normally from 1 to 11, sometimes upto 14, many are set to use auto. All sorts of home appliances can effect the most common used 2.4GHz band, such as your microwave, even your boiler (but I'm sure your BT engineer would have performed some checks himself).

Your BT engineer would have most probably used a Wifi Analyser, you can download one yourself from the Google Play Store, or the Windows Store and see how your Wifi is performing.

Wifi Analyser Google Play.

Good luck.
Dallas is offline   Reply With Quote