Quote:
Originally Posted by Parker
I need a new phone line into the business and called BT today, now this company supposedly specialises in 'communications'
First call 10 minutes to get to a human and then once speaking the line drops or is deliberately cut off as the guy taking my enquiry certainly sounded like it was far too much hassle for a Monday morning.
Second call, the same as the first but a different person answers.
Third call I get the first guy again, he puts me on hold and that was that left me there until I hung up.
Fourth call, like I have plenty of time for all this in giving them my business, my money, I finally speak to someone who has some ability only to be told lead time between 4-6 weeks.
No wonder business is booming and no recession  |
When we had the garage (Executive Motoring Services) we were unfortunate enough to have BT who without writing an essay were about as usefull as a chocalate teapot!!
We then used a third party company called UNICOM who promissed lower bills etc but when there was a fault the service was even worse as BT told us we had to deal with Unicom as they supplied us & Unicom told us to go through BT.........