The last twice I have submitted a reading, Eon have said that I am in arrears in excess of £1,800. The first took 4 months of argument, the second a little less - they must have a bug in their system just like the Post Office! I do take readings every couple of weeks for my own purposes so I can work out my own bills - it is less traumatic! I should add that I have always paid at least the estimate, which is why I argued each time. Not sure I trust Smart meters., so haven't switched.
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