Emailed him about a refurb unit. Dithered and umm'd and ah'd and asked a load of questions and gave personal information he prbably didn't give a monkets about, but he answered quickly, politely, friendly-ly with all the info I could want and answered each question to the extent that I WANT to buy a unit from him. Still debating with myself about keeping the car long-term though as I really, REALLY miss the estate handiness of my old car. I can't get my cement mixer in the saloon!
But, Sean is a really good customer service guy, and I'm a gitt to deal with as I used to be really indecisive, but now I aren't so sure...
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