Thread: New from BT
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Old 24th January 2017, 07:08   #8
MSS
This is my second home
 
Rover 75CDT, Jaguar XF-S 3.0V6, V'xhall Omega V6 Estate, Twintop 1.8VVT, Astra Estate and Corsa 1.2

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Quote:
Originally Posted by jackatesme View Post
I live in a 1 bedroom bungalow, i am sitting in front of a brand new lap top and i am still getting problems with Google Chrome freezing and not responding. Had B.T. engineer here last week who could not find any fault with router,that is why i purchased a new Lap Top,surely it can't be the lap top or location as i am about 10ft away from the router.Not a happy Bunney at the moment. Any one with a suggestion of a remedy would be thanked.
There are so many reasons that a browser can be freezing. It could even be your ani-virus doing a scan.

If you believe it could be the router, then it could equally be the laptop. It's easier to blame the router because the service provider will send out an engineer to diagnose the problem.

This still doen't explain your original comment about expecting the SP to pay for the retail equipment.
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