It seemed that I was on a discount that I had forgot about, I had no reminder that my account was to revert and along with their annual charges it had risen by £30.49.
I were given a free phone number to call from live chat, to my surprise it were an English speaking chap. We talked over what the increase were and with him looking for further discounts available my bill was actually reduced to about £3 a month less than it had been for the past 8 months with a new 18 month contract....it pays to keep a watch on BT and check them out for new deals.
Ken.
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