Still trying to contact Canonite, ripped off?

lasercutter · 28th April 2017, 12:06

Nearly 6 weeks after paying Canonite for some roof bars I'm still waiting for them, despite being twice told they are on their way, my last 6 private messages have gone unanswered and the promised tracking number has never been supplied.
So I sit here now feeling totally effed off that I might be £100 out of pocket, but worse than that is the feeling that I will not be able to trust buying things from club members again.
I'm still hoping there is a logical explanation why delivery would take 6 weeks, that the lack of communication is due to a glitch in the forum that means my messages were never getting through, ever the eternal optimist I walk in every day from work and look to see if they have arrived but the realist in me says it's not looking good.

So Alan, if you read this please tell me what's going on, where are the roof bars and what's the plan going forward... money back is an option even though I'd still prefer the goods.

jr.ewing* · 28th April 2017, 12:14

6 weeks is way past reasonable, hopefully you paid via PayPal, get a refund via them before your out the refund window

klarzy · 28th April 2017, 12:15

Some thing for 3 MONTHS from TIMH and some rugged laptops...

lasercutter · 28th April 2017, 12:25

I did pay via paypal but as it was a trusted forum member I used the "friends/family" payment option so no paypal protection.

To be fair Canonite did say to me "Friends/Family doesnt offer the buyer any protection, if you trust me feel free to send this way.
Ive been on here long enough though for you not to have any worries"

jr.ewing* · 28th April 2017, 12:28

Oh dear, I feared you would say that. Hope you get it resolved

stevestrat · 28th April 2017, 12:36

He was online late last night

Mickyboy · 28th April 2017, 13:47

Quote:

Originally Posted by lasercutter

Nearly 6 weeks after paying Canonite for some roof bars I'm still waiting for them, despite being twice told they are on their way, my last 6 private messages have gone unanswered and the promised tracking number has never been supplied.
So I sit here now feeling totally effed off that I might be £100 out of pocket, but worse than that is the feeling that I will not be able to trust buying things from club members again.
I'm still hoping there is a logical explanation why delivery would take 6 weeks, that the lack of communication is due to a glitch in the forum that means my messages were never getting through, ever the eternal optimist I walk in every day from work and look to see if they have arrived but the realist in me says it's not looking good.

So Alan, if you read this please tell me what's going on, where are the roof bars and what's the plan going forward... money back is an option even though I'd still prefer the goods.

Hi mate,

This is very sad to hear, and is not good enough. If you are referring to the running bars on top of the Tourer I have got a set, and in the circumstances if it helps to renew your trust in people on the club I'm quite happy to send you a set free of charge, I do not like hearing when people have paid for goods and not received them. Surely we all here for the same reason because we are enthusiasts.
Regards Mick

mikmoz · 28th April 2017, 14:05

Quote:

Originally Posted by Mickyboy

Hi mate,

This is very sad to hear, and is not good enough. If you are referring to the running bars on top of the Tourer I have got a set, and in the circumstances if it helps to renew your trust in people on the club I'm quite happy to send you a set free of charge, I do not like hearing when people have paid for goods and not received them. Surely we all here for the same reason because we are enthusiasts.
Regards Mick

thats a great gesture Mick,a gentleman and a scholar,fair play to you dude

Seanalf · 28th April 2017, 14:37

Quote:

Originally Posted by Mickyboy

Hi mate,

This is very sad to hear, and is not good enough. If you are referring to the running bars on top of the Tourer I have got a set, and in the circumstances if it helps to renew your trust in people on the club I'm quite happy to send you a set free of charge, I do not like hearing when people have paid for goods and not received them. Surely we all here for the same reason because we are enthusiasts.
Regards Mick

In that case, I paid for a night with Kylie Minogue and she's not got back to me either, haven't got one of those lying about I can have a go on by any chance?

Top gesture fella, top gesture

Mickyboy · 28th April 2017, 15:05

I've not come across a Kylie Minogue in a Rover 75 as yet but if this helps then enjoy

Mick

28th April 2017, 12:06	#1
lasercutter Avid contributor Rover 75 Join Date: Feb 2013 Location: Basildon Posts: 193 Thanks: 1 Thanked 39 Times in 32 Posts	Still trying to contact Canonite, ripped off? Nearly 6 weeks after paying Canonite for some roof bars I'm still waiting for them, despite being twice told they are on their way, my last 6 private messages have gone unanswered and the promised tracking number has never been supplied. So I sit here now feeling totally effed off that I might be £100 out of pocket, but worse than that is the feeling that I will not be able to trust buying things from club members again. I'm still hoping there is a logical explanation why delivery would take 6 weeks, that the lack of communication is due to a glitch in the forum that means my messages were never getting through, ever the eternal optimist I walk in every day from work and look to see if they have arrived but the realist in me says it's not looking good. So Alan, if you read this please tell me what's going on, where are the roof bars and what's the plan going forward... money back is an option even though I'd still prefer the goods.

28th April 2017, 12:15	#3
klarzy This is my second home none but not gone Join Date: Mar 2013 Location: March, Cambs Posts: 16,437 Thanks: 894 Thanked 4,247 Times in 3,025 Posts	Some thing for 3 MONTHS from TIMH and some rugged laptops... __________________ [SIGPIC][/SIGPIC]….All praise Bananaswan….

28th April 2017, 12:36	#6
stevestrat This is my second home ZT260 #243 (resting) Join Date: May 2010 Location: Prestonpans Posts: 22,465 Thanks: 650 Thanked 4,624 Times in 3,358 Posts	He was online late last night __________________ Steve T4 Location Map

28th April 2017, 15:05	#10
Mickyboy SERVICING AND DEALER DIAGNOSTICS MG ZT CDTI 135 + & MGZT CDTI AUTO 160 & ROVER 75 TOURER CDTI 160 TROPHY YELLOW Join Date: Aug 2013 Location: Hernebay Posts: 4,331 Thanks: 818 Thanked 2,414 Times in 1,141 Posts	I've not come across a Kylie Minogue in a Rover 75 as yet but if this helps then enjoy Mick __________________ [SIGPIC][/SIGPIC] T4 Owner Jobs done : new UBP, Spy hole mod, Rear hub(wheel bearing),plenum cleaned and emptied, Inline thermostat fitted,Full service, In car Digital tv/DVD Bluetooth Satnav etc, Replaced UBP, Restored headlights,Fixed airbag connection.replaced HP pump,replaced rear light seals,changed intercooler O rings. Jobs to do: ,replace drivers lock,.[/SIZE]

28th April 2017, 12:14	#2
jr.ewing* Loves to post mg zt Join Date: Jan 2013 Location: Yorkshire Posts: 252 Thanks: 56 Thanked 23 Times in 21 Posts	6 weeks is way past reasonable, hopefully you paid via PayPal, get a refund via them before your out the refund window

28th April 2017, 12:25	#4
lasercutter Avid contributor Rover 75 Join Date: Feb 2013 Location: Basildon Posts: 193 Thanks: 1 Thanked 39 Times in 32 Posts	I did pay via paypal but as it was a trusted forum member I used the "friends/family" payment option so no paypal protection. To be fair Canonite did say to me "Friends/Family doesnt offer the buyer any protection, if you trust me feel free to send this way. Ive been on here long enough though for you not to have any worries"

28th April 2017, 12:28	#5
jr.ewing* Loves to post mg zt Join Date: Jan 2013 Location: Yorkshire Posts: 252 Thanks: 56 Thanked 23 Times in 21 Posts	Oh dear, I feared you would say that. Hope you get it resolved