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Old 26th October 2016, 20:54   #21
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To give a bit of balance to this thread, I, too had a bad experience back in the day (circa 1998) in the Midlands and after a letter of complaint, the matter was cleared up to my satisfaction.

I didn't use them again for ages until I moved back to Cambridge and then decided to give them another chance with some tyre fitting and other general work. I have to say that they were professional, competitive and trustworthy. A pleasant surprise.

I think it always goes a long way to make sure you speak to the person who is going to be working on your car and sound them out about how they plan to do things. It prevents misunderstandings such as the time when I had my 15" X-Spoke alloys refurbished on my Maestro and took them to get new tyres fitted. I came back a few hours later to find out that the fitter had hammered weights onto the outside of the rim, taking of chunks of the new finish.... Grrrr. That wasn't Kwikfit though.

Recently I've used http://concordeautocentre.com/ in Camrbidge - they seem very good indeed and are competitive on price. That's where I'm going these days :-)
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Old 26th October 2016, 21:00   #22
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Quote:
Originally Posted by BoroRover View Post
Recently I bought two new Good Year Efficient Grip tyres from Kwik Fit Redcar branch. Pretty satisfied with what I got from them, except for the £3 charge for Nitrogen when inflating. What's that all about ??? The air we breathe is 79% nitrogen, until, I had a look at the tyres they fitted.

Both were Good Year, both were new, but, they had fitted X 1 Efficient Grip, and X 1 Efficient Grip Performance. I'm miffed they didn't tell me they had done that.

As it happens, I went to another tyre supplier, and purchased another GYEfficient Grip Performance tyre, and put both performance tyres on front axle, and the Efficient Grip on the rear axle. Notwithstanding the tyre was much cheaper than Kwik Fit.

Buyer beware I suppose, but it is worth checking they give you what you ask for.
How many times have we discussed Kwik Fit in these pages........
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Old 26th October 2016, 22:55   #23
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Maybe the ire aimed at Kwik-Fit should be instead directed where the problems lies the companies Japanese owners who are out to gouge as much profit from the UK as they possibly can!
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Old 27th October 2016, 13:35   #24
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Originally Posted by BoroRover View Post
Hi Shaun, Campbell's of Marske near The Mermaid pub 👍👍
Wel I have heard a few stories about them in the past too. Is Discount Exhausts still going near Zetland Car park? Had a few keenly priced bits from them in the past.
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Old 27th October 2016, 19:46   #25
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The only thing i use my local branch for is mot's.
Their tester loves zt's and takes his time and will assist any why he can.
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Old 27th October 2016, 19:48   #26
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Wel I have heard a few stories about them in the past too. Is Discount Exhausts still going near Zetland Car park? Had a few keenly priced bits from them in the past.
Not sure, I will have a drive down that way tomorrow and update you 👍
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Old 27th October 2016, 19:49   #27
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Quote:
Originally Posted by baldy1926 View Post
The only thing i use my local branch for is mot's.
Their tester loves zt's and takes his time and will assist any why he can.
Congratulations! You seem to have found the only Kwik Fit mechanic who knows what he's doing.

I only trust two people with my cars, my mechanic mate or Dunc (cossie dunc).
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Old 28th October 2016, 20:29   #28
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Originally Posted by Bigcul1 View Post
Wel I have heard a few stories about them in the past too. Is Discount Exhausts still going near Zetland Car park? Had a few keenly priced bits from them in the past.
I passed there last night, yes, it is still there....well the building and the signs are there. It was out of business hours, so a a quick google for the phone number is advisable.
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Old 29th October 2016, 08:33   #29
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In the summer I had to go and see my terminally ill mother, as I pulled away from the care home care park in the Freelander there was a noise from the NSF wheel which sounded like metal on metal. Obviously a concern, more so as the pads and discs where only some 20k old. I was 150 miles from home and was not going to chance driving it that far to get it looked at. Because of the nature of the visit I was intending on staying for sometime and had booked a hotel. First thing the following morning I had a choice to make; try and get into a local Landy dealer or KwikFit. So called KwikFit (what did we do before mobile phones?) explained the situation and booked it in early that morning. Whilst it was up on the hoist and they were looking at the cause the phone went again for me to get to the care home. Now. Spoke to the receptionist and said I needed it back. They put it back together, explained the caliper was badly corroded and sticking on and the disc was also shot. They could fix it that day if I agreed and if I could get it back as and when, which I could and did.

The journey back home was not a good one but at least the car was safe - so a thumbs up from me from KwikFit.
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Old 29th October 2016, 09:12   #30
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Originally Posted by Plezier View Post
Maybe the ire aimed at Kwik-Fit should be instead directed where the problems lies the companies Japanese owners who are out to gouge as much profit from the UK as they possibly can!
surely employees with a conscience shouldn't work there. I personally couldn't rip anyone off even if my employer told me to.
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