Just me Moaning

Sonestarick · 23rd April 2024, 17:03

Hi all, apart from the usual daily life issues that we all suffer from sadly others more than others! Anyway I wondered into the Social forum and glad I did as the posts cheered me up and gave me a laugh.
I have issues as everyone else has and today being no different as I had to request from the RAC for the 2cnd day on the trot the breakdown report I am waiting for them to forward. So I call Cus. services and the same "lady" answers who answers all RAC calls and assures me that my call is important to them and so on- the call may be recorded for training purposes etc etc- seriously 7 Mts later I am still waiting to be put through to a member of staff ! but they did not leave me to listen to music or? but took me around in circles with the same damned voice prompting me to pick any number of options. In the end I disconnected and called the actual breakdown number, but again so many options - was I in a safe place -on a motorway etc etc it just went around trying to convince me the best/ fastest way to report a breakdown was on line. But being the eternal optimist that I am I stuck with it and in the end I must have worn the prerecorded voice down because I was suddenly presented with a human person !! amazed I quickly explained the situation and after informing me that this line was only for reporting a breakdown and that I reported the breakdown 2 days ago I need further help-- anyway the lady suddenly had an intake of breath and announced ok- on this occasion will see if I can get some help for you to which air replied -please do not put me on hold . she assured me in the interest of the service it will be best all round if I sort this out once and for all !! Within 2 Mts she had arranged for said report to be sent to me and whilst on the phone to her -- wait for it - it actually arrived in my inbox. I thanked her profusely and wishing her a good day went on my way. Success at last.
So overall apart from my present car issues ( considerable) I count my blessings and wish any and all who spend the time reading this a very happy day.
From the "eternal optimist" more power to your elbow!
Cheers Rick'

23rd April 2024, 17:03	#11
Sonestarick Regular poster Rover 75 Saloon Join Date: Apr 2016 Location: Folkestone Posts: 38 Thanks: 0 Thanked 0 Times in 0 Posts	HGF/ Daily rant. Hi all, apart from the usual daily life issues that we all suffer from sadly others more than others! Anyway I wondered into the Social forum and glad I did as the posts cheered me up and gave me a laugh. I have issues as everyone else has and today being no different as I had to request from the RAC for the 2cnd day on the trot the breakdown report I am waiting for them to forward. So I call Cus. services and the same "lady" answers who answers all RAC calls and assures me that my call is important to them and so on- the call may be recorded for training purposes etc etc- seriously 7 Mts later I am still waiting to be put through to a member of staff ! but they did not leave me to listen to music or? but took me around in circles with the same damned voice prompting me to pick any number of options. In the end I disconnected and called the actual breakdown number, but again so many options - was I in a safe place -on a motorway etc etc it just went around trying to convince me the best/ fastest way to report a breakdown was on line. But being the eternal optimist that I am I stuck with it and in the end I must have worn the prerecorded voice down because I was suddenly presented with a human person !! amazed I quickly explained the situation and after informing me that this line was only for reporting a breakdown and that I reported the breakdown 2 days ago I need further help-- anyway the lady suddenly had an intake of breath and announced ok- on this occasion will see if I can get some help for you to which air replied -please do not put me on hold . she assured me in the interest of the service it will be best all round if I sort this out once and for all !! Within 2 Mts she had arranged for said report to be sent to me and whilst on the phone to her -- wait for it - it actually arrived in my inbox. I thanked her profusely and wishing her a good day went on my way. Success at last. So overall apart from my present car issues ( considerable) I count my blessings and wish any and all who spend the time reading this a very happy day. From the "eternal optimist" more power to your elbow! Cheers Rick'