Eurocarparts Farce

[kc13661]

Went online and ordered a pair of ignition cools and a pair of leads for the Rover 75 1.8
First I was confused as again the 'promo code' never worked for me
Next the 'Free same day delivery' on orders over £10 failed to kick in... oh I could have it, but within 4 days
So I paid the £3.45 extra for next day delivery on the complete order,

Order arrives; a pair of coil packs with 'leads to follow'

Hold on that's not 'Premium next day delivery'

So I rang customer services, "sorry not in stock they will be out tomorrow, we will refund the £3.45"

As if that is a satisfactory solution, I have requested they collect the partial order and cancel everything and refund the total £86.41

"OK" was the reply,you will get your refund when the items are returned to the warehouse and processed, that could be midweek next week.

Amazing as my payment was instantaneously taken from my account !!

So Eurocarparts can forget my business or recommendations

So angry with them !!!