OMG Autoglass are pathetic!!!!
 

So I was away last week when we had some torrential downpours. Checked under the V6 carpets again this morning and UGH!!!! WET!!!!! Here we go again.

As someone posted a few weeks back they had managed to get a sensor screen from Autoglass I thought I would ask them - big company bound to let me pay by credit card right?

Err no - they won't take my money AT ALL. I have just been told as the screen isn't broken and I cannot claim through insurance, they don't want my money, no matter what car I have, or how I pay....funny seeing as its their windscreen fitted a couple years ago that is leaking!!!

How pathetic! Looks like I will have to start looking around again! :duh:

Dawn, national windscreens (in Northern Ireland) have the windscreens with the rain sensor in stock.
Had my silver saloon done about 4 weeks ago.
If you want to claim through your insurance, you may have to have an accident with a lump hammer though..🙄


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I'm not looking to claim, but they wouldn't take my money as a cash customer. (well card, as I'm skint lol) But they wouldn't take it without it was a claim!


I just tried a local chap who said there are loads in stock, but he wants cash too. I sent National a message, as it says they're not there today. It's not like I can't use the car, so I'll see what they say tomorrow! :) Annoying when my screen is good, I'm scared to just try and remove it and rebond and it break, then not be able to get one.

You should be able to get cash from the hole in the wall with a credit card??? ;)

Yes, actually I could! (although its more interest) He quoted £185, but it bothers me he's just looking at stock on a computer. Last one did that when he rang to order they said the stock was "questionable"! I'll see what prices a couple of others come up with tomorrow and then might do that, though.

I'm just so annoyed that Autoglass don't want you as a customer if it isn't an insurance job!

Hi Dawn

I had National fit a screen for me just over a year ago. Great job, about £160 at the time & they will just fit you one, claim or not, cracked or not.

Used them for the Metro Cabriolet as well.

I don't hesitate in recommending them.

Regards

Paul

Yes,Autoglass are a rubbish company ! I bought a new front windscreen for my Chevrolet Dayvan a while back,rang Autoglass re them installing it for me and was told they'd ring me back to let me know when they were coming. Still waiting for that call back ten years later !
Eventually got guy from a local windscreen company to fit it,mind you,he ran out of screen adhesive and I ended up finishing the job with a tube of Tigerseal.
Got a stone chip in that new screen soon after and had Autoglass repair the chip through my car insurance company.
Of course,a few weeks later their repair fell out,lol.
Less than impressed with Autoglass !
Also had a windscreen claim via my car insurance for a cracked front screen in my American Pontiac TransAm a few years ago.Their preferred windscreen company was,you guessed it,Autoglass ! Contacted them re replacing screen only to be told i'd have to wait six weeks while they imported a new one from USA. I told them guy in Luton had them over here in stock for next day
delivery but they couldn't get one from him as he wasn't on their list of suppliers ! I also told them I had a brand new screen myself for another Firebird i'm restoring so asked them if they could please fit that to my TransAm for me(so I didn't have it off the road for six weeks) and replace it later when the one from USA got here.
Of course the ever helpful Autoglass wouldn't do that either

Was that a rain sensing one Paul?

Yes Dawn.

Have to go just round the corner from the Coventry depot in the morning so could find a price for you.

They have a place in Derby so you could go there or they'll come to you to fit, though not sure if they charge extra, but will ask if you like.

Regards

Paul

They just rang and want £263! I think I will have to go with the other guy at £185!