Quote:
Originally Posted by sworks
The problem with customer supplied parts is that the garage has no idea of quality and so can’t warrant their work. If the garage supplies and fits the parts the full warranty is with them, supplied parts carry no warranty whatsoever including labour as how do you decide what’s wrong the part or fitting? It’s a nightmare most garages just don’t want. Not everybody buys from respected parts suppliers and most opt for the absolute cheapest part on eBay. Imagine a garage fitting a £12 water pump on a V6 that the customer had supplied.
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Agreed, I take it as read I have the labour charge risk if parts fail (and the parts suppliers to deal with). But what's the alternative?
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