As far as I can recall I would have contacted Kaiser by his e-mail. It was four or five years back so the actual time is probably more than that. The transaction was by Western Union transfer with one of the Scandinavian countries being the destination. Product arrived no problem.
Has been fitted eighteen months now along with a cambelt change. Slightly slower warm up compared to the original thermostat being the only noticeable difference. A much greater feeling of confidence though.
Regards
Barry
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