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Old 4th January 2011, 01:23   #4
Robson Rover Repair
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Default CHAPTER 04 - Consumer rights

YOUR CONSUMER RIGHTS


A member of the club "Jules" made this post recently and I felt it may be potentially useful when buying a second hand car from a dealership should things start to go wrong after or before you have bought your car!

Quote:

When buying from a dealer, under the Sale of Goods Act 1979 (as amended) a car must be:

Of satisfactory quality. It must meet the standard a reasonable person would regard as satisfactory, bearing in mind the way it was described, how much it cost, the make, the age, the history, the mileage, the intended usage of the car and any other relevant circumstances.


Amongst other things, this covers the fitness, appearance and finish of the car, its safety and its durability.

The car must be free from defects, except when they were pointed out to you by the seller before you agreed to buy it or where you have inspected the car and that inspection ought to have uncovered the car defects.

Even where a car appears to have a minor defect, it may still be of unsatisfactory quality if that defect could lead to extensive damage or render the car dangerous to drive.

Also:
Quote:
[LEFT]
- It is not sufficient that a car is merely roadworthy and safe.
- The dealer may be liable for faults that were present at the time of sale, even though they may only become apparent later on.
- Dealers are not liable for fair wear and tear, where the car broke down through normal use. Nor are they liable for your misuse or accidental damage

As described. This covers all statements made about the car, whether in writing, in a conversation over the phone or in the showroom, in a newspaper, website, email or text, or in documentation. If the advert states "air conditioning and CD player" then the car should come with these features and they should be working.

Reasonably fit for any normal purpose. It should get you from A to B with the appropriate degree of comfort, ease of handling and reliability that a reasonable person would expect.

Reasonably fit for any other purpose you make known to the dealer. For example, if you require a vehicle for towing a caravan.

Excellent advice, and one that will serve many members well into the future!

Last edited by Robson Rover Repair; 3rd August 2011 at 23:00..
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