Thread: BT problem.
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Old 4th December 2018, 19:44   #4
clf
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Originally Posted by jackatesme View Post
Thanks for reply, i have only just renewed my contract with bt football so may not be able to cancel my contract. Do you think i would have a case for cancelling contract as they are not supplying what i am paying for. Anyone else please be free to offer advice.
I dont know the full circumstances, but relaying a story my ex bt engineer father told me (this was pre home hubs never mind fibre lol). I know fibre is not affected the way copper is. But have you a cordless phone near to the router, or anything cordless near it? He was at a house in the early days of broadband. The owner had just changed from ISDN to broadband, but like you the speeds were either slow or stop. Turned out to be the cordless phone sitting against the router! He was very thorough too, even going as far to rewire from the socket to entry in the house. Unplugging the phone normally showed issues, but becuse he didnt switch off its power, it was still emitting something.
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