Quote:
Originally Posted by Duotone
Should be on a holiday with Monarch next Tuesday but I guess we wont be going.
Hope we can get our money back !!
Dave T
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Hi Dave, if you paid by debit card, you will have a problem getting your money back as it has less protection and would become a debt of money owed to you. Your holiday if it was a package would be protected by ATOL. Check all your receipts, copy everything and check with the ATOL website what action to take. Do it as soon as possible.
At the end of May in the British Airways debacle we got stuck in Sardinia and had to fork out over £1000 to get home, this was for extra flights and hotels etc which we had to arrange ourselves. 6 weeks later we received our money back plus EU compensation of 500 euros for the delays and cancellations. Took me 3 days of phone calls and emails to sort out. It can be done, but you need to be on top of your records, have a contact name and their direct number. Check your travel insurance and if you took it out the cover, contact their hot line.