I spoke to Sean a couple of weeks ago, definitely still around.
I ordered a Navall for my VW Touareg, that was delayed because of a warehouse issue in Germany. Sean kept me up to date by email and even called me to discuss completing the order. When it looked like the courier couldn't deliver, he ordered another and had it fast tracked to me.
He's clearly extremely busy shipping goods across the world, which will sometimes go wrong, but my experience is that if it does he will go the extra mile to put things right.
The Germany issue was a bomb threat at a distribution centre, which was locked down while the whole place was searched.....needle/haystack.
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If the world was run by decent honest leaders, we'd have a decent & honest place to live in.
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