Quote:
Originally Posted by Lancpudn
Cheers Bob, The united utilities guy has just been out & these old houses are on a shared main, the water supply shut off tap is down the road  He's not allowed to shut it off as it will shut off the water supply to the other houses  that will be up to the plumber to notify them when he can do the job but checked if it can be turned off OK which it can. 
The water is still pouring out into the kitchen  The insurance company say they don't cover repairs to pipework We have to wait until the claims handler comes out to assess the damage all the while this water will be pouring out  The water is already filling up the under floor cavity under the living room.  |
Surely if the pipe is their property Ian its their problem to sort out? As for turning the water off i would have thought as its an emergency they would have the authority to turn it off and rectify the leak. We have our local water company driving round in the van with a PA system saying" due to an emergency the water supply will be turned off in 20/30 minutes for x hours" They cant leave you with water gushing into your kitchen.