Quote:
Originally Posted by Dallas
Not in the form of horrid threatening letters, that's my point.  |
Hi Wes, remember Woof25? aka Mike RIP who passed away in December 2016. We lived in north London, he had the ground floor flat and I had the one upstairs. Everyone, utilities was informed of his death including the TV license authority with copies of his death certificate. I returned to Kenya in February 2017. I was back in the summer and found several notices on the door mat from the TV license authority asking about a TV license for Mikes flat. One of the letters said they had sent an investigation unit round and how there was no reply. There was also written threats of prosecution. I rang them up and I told them how distressed I was to see these threatening letters and there was no need for it. I was immediately put through to a bereavement team. They apologised and said they would put a note on Mike’s address to say he was deceased. However, they did say they would send out a TV license reminder in 6 months for the new occupant. I told them not to bother with that and to leave it for 12 months. That appeared to have got through and they left it for a year. So there you have it, a mix of poor comms and good comms.