Negotiations with VM did not go good at all the retentions people, are about as much use as a wooden fire poker, they are truly are politicians in the making, reading from scripted dialog, they have no authority to do a better deal for you, not willing to budge even if you are a 15yr loyal customer.
Therefore loyalty means nothing to them they would rather lose your custom than help with a deal, it make no sense that new customers can have the same deal as me for half the price.
yes I understand that is how a business marches forward, but if in the process you lose half your consisting customers you are only trudging through mud.
I am going to start up a thread in the social forum regarding deals people have either managed to get from them or any other media company, it will change nothing but some tricks or trades on how to deal with these giants may come from it who knows.