I would tend to agree with Mike here, on both of the replacement arms I fitted to my car there was quite a lot of rough casting flash to be filed off, and carefully reshaped in order that the bush could be fitted.
The arms were Starline (Eurocarparts rubbish) and the bushes Firstline (good quality)
These parts were all I could get at short notice , and I wasn't particularly impressed by the amount of work to get them "right" and I doubt the garage would have bothered............I suspect they fitted the bushes to the subframe, then forced, or attempted to force the arm into the bush with the inner part unsupported.
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