To be fair to British Gas, their service is second to none. We actually had the CH boiler and controls replaced by BG in a property that we rent out. We also paid for a power flush. So the total cost was around £8k. A year later, there was some sludge in the expansion tank. Their engineer came and spent nearly the whole day repeating the power flush until absolutely clear water was present in the system.
We pay around £400 a year for one of their gas/CH/plumbing/electrics maintenance and boiler service contracts. It's well worth it for peace of mind for ourselves and the tenants who can call BG out whenever there is a problem.
BG's quality of service has been absolutely brilliant. For us, it's well worth the price.
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Member of the Peasant Underdog Class, Grade 1
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