[bendrick]

I don't regard the issue here as to whether it is lawful to own goods that you are selling in this manner or whether you are taking payment for goods that you have not yet recieved in from a supplier.


But more that of an indication of delivery time and immediate communication and notification to the customer if there are any hold ups is the very basis of customer service.


The lack of such communication very much appears to be a recurring theme here.

I wouldn't have thought it that difficult to get in touch with a customer to let them know that an item might be delivered a week or two later than anticipated. In fact I would consider it to be a basic courtesy.