I have a certain sympathy Michael. I don't entirely share the current adulation of the organisation, but I'm sure it varies from place to place. There have been four members of my direct family who worked in the service so have perhaps a closer view than some that can see no wrong. Especially in the case of my dear wife (which obviously I won't go into).
That has been resolved by going into the private sector, not only for a realistic diagnosis, but also together with the unavoidable surgery as a result. Just in time.
Don't do anything daft, focus on the several ways you can get a satisfactory resolution before taking serious measures. Be careful about removal of a patient by force - that loses the high ground you have already. Ask, nay demand, to see all the notes and get copies. If you meet with refusal mention Subject Request (already mentioned) and sit tight. Above all, I know it's difficult, try not to raise your voice as that will only result in Security being called. Best wishes.
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member no. 235
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