Quote:
Originally Posted by Typhoon190
I have literally just purchased a full set of TRW discs, Gates cam belt kit, SKF water pump and drive shaft outer and received exactly what I purchased, so not personally had any issues . . . .yet.
Their response you've quoted is completely unacceptable IMO. If the parts ordered are not available, you should be given the choice prior to dispatch on so called equivalent spec parts being sent.
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It seems to happen far too often, if you read trustpilot reviews. I was made aware of it when a friend told me he ordered some discs and pads for his Nissan Tiida (an odd car) earlier this year and received Stark parts. He questioned it and that's the response he got. He didn't care and fitted them anyway but it made me look into it because it seemed a bit strange, I found a fair few complaints about the same thing happening to others so won't risk ordering from them myself now.
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Born Friday, 9th April 2004 @ 09:54:49
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