A list of parts fitted and what they charge you yes, but to see the parts and receipt prices they paid, absolutely not.
They will have likely bought at trade price, made a few quid on parts sale to cover the invisible time costs. Perfectly normal.
That one bolt that took 3 hours on a brake caliper but they can't charge you for, customer needs the car done ASAP and doesn't care what it costs, customer supplied wrong parts and we had to drive to collect them, that kinda stuff and that's day in day out in the industry.
Unless you paided them cash, to get it done cheaper then I can't see the issue.
|