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Old 25th May 2010, 22:17   #20
JohnDotCom
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So many gaps in the act,
after three months a partial but not full refund could well happen,
this has happened frequently in court to my knowledge.
The branch that was dealing has now gone (closed/stopped trading) and that is who the contract is with not another branch or company.
Tread carefully and follow the advice given by Trading standards or accept swap as offered.

Credit card companies do also have let outs as well,
do wonder who the acts are written for sometimes.
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