Spyware

Phil · 22nd September 2007, 15:49

During a routine scan, Norton flagged up the fact I had some spy/adware called dialer.generic. I've no idea where it came from and Norton was unable to remove it so I manually removed the file which claimed t be written by BT. I have not got any BT stuff on my laptop so it i a mystery as to where it came from. My concern is that it is supposed to dial premium rate numbers, is it likely I'm going to have a massive phone bill?? I wasn't sure it would be able to dial numbers as my internet connection is done through a wireless router. Also, now I've removed this file I did another system scan and it came back clean, will I be safe ding my online banking??

Greeners · 22nd September 2007, 16:13

Phil

Here you go

http://www.symantec.com/security_res...032911-3537-99

Phil · 22nd September 2007, 20:07

Hi thanks for that, but to be honest computers aren't really my thing and that doesn' make much sense.

Anyone be able to break it down a bit so I can understand it a bit better.

Tatts · 22nd September 2007, 20:19

You'll be safe online banking, nor will you have massive phone bills, as the dialer is for 56k dial up, not broadband.

You need to download, use and update regularly a couple of spyware utilities.

Google 'AdAware' and 'Spybot'. Thoroughly recommended and free utilities.

Phil · 22nd September 2007, 20:31

Quote:

Originally Posted by Tatts

You'll be safe online banking, nor will you have massive phone bills, as the dialer is for 56k dial up, not broadband.

You need to download, use and update regularly a couple of spyware utilities.

Google 'AdAware' and 'Spybot'. Thoroughly recommended and free utilities.

In the words of Alan Partridge, "CASHBACK!" Thanks Tatts!

radi8or · 23rd September 2007, 05:48

Phil,

If your concerned about nasties getting on your machine may I also add to Tatts suggestions this tool which is also free from AVG,

http://free.grisoft.com/doc/download...otkit/us/frt/0

nisfo · 23rd September 2007, 05:56

http://www.ccleaner.com/

Short for NAUGHTY WORD-NAUGHTY WORD-NAUGHTY WORD-NAUGHTY WORD- Cleaner.

It's frightening what it actually finds, it clears the cookies you dont want but keeps the one you need.

Excellent program, download it while it's still free. My guess is they will cash in before long.....

BMC123 · 23rd September 2007, 10:56

And a bit of sage advice from one long in the tooth Internet user (me) Don't get too paranoid... You can end up having so much antispyware on your PC that you spend too much time searching for stuff that probably is not there :lol:

all I use is:

AVG (free)
Zonealarm (free)
Spybot S&D (free)

I update and run them once or twice a week at the most (or if I get suspicious about someting) and in the past year (on both XP and Vista) have had no problems at all.

And avoid those filesharing programs & Torrents your kids love (Limewire etc) as they are open doors if you don't know what you are doing.

I also have a wireless router with its own built in firewall, and that helps although I use Zonealarm to keep an eye on stuff trying to get out :lol:

22nd September 2007, 15:49	#1
Phil This is my second home Rover 75 CDT Connoisseur SE Join Date: Nov 2006 Location: Wales Posts: 12,227 Thanks: 469 Thanked 523 Times in 241 Posts	Spyware During a routine scan, Norton flagged up the fact I had some spy/adware called dialer.generic. I've no idea where it came from and Norton was unable to remove it so I manually removed the file which claimed t be written by BT. I have not got any BT stuff on my laptop so it i a mystery as to where it came from. My concern is that it is supposed to dial premium rate numbers, is it likely I'm going to have a massive phone bill?? I wasn't sure it would be able to dial numbers as my internet connection is done through a wireless router. Also, now I've removed this file I did another system scan and it came back clean, will I be safe ding my online banking?? __________________

22nd September 2007, 16:13	#2
Greeners Moderator MG-ZTT Join Date: Mar 2007 Location: Ware, Herts Posts: 19,798 Thanks: 161 Thanked 1,249 Times in 1,036 Posts	Phil Here you go http://www.symantec.com/security_res...032911-3537-99 __________________ *David* Impecunity is the mother of ingenuity Useful how to's for common problems Car Of The Month Jan 2014 [SatNav Power Down] [Coolant Level] [SatNav Repair] [Diesel Non Starting] [Paint Codes] [Rear Light Seals] [Reversing Light Switch] [Bleeding Brakes][Sunroof Drain] [Early ZT's][Instrument Pack Diagnostics][ATC Diagnostics]

22nd September 2007, 20:07	#3
Phil This is my second home Rover 75 CDT Connoisseur SE Join Date: Nov 2006 Location: Wales Posts: 12,227 Thanks: 469 Thanked 523 Times in 241 Posts	Hi thanks for that, but to be honest computers aren't really my thing and that doesn' make much sense. Anyone be able to break it down a bit so I can understand it a bit better. __________________

23rd September 2007, 05:48	#6
radi8or Gets stuck in Rover 75 Saloon Join Date: Nov 2006 Location: Dagenham Posts: 760 Thanks: 11 Thanked 11 Times in 10 Posts	Phil, If your concerned about nasties getting on your machine may I also add to Tatts suggestions this tool which is also free from AVG, http://free.grisoft.com/doc/download...otkit/us/frt/0 __________________ Regards. Bob Member # 45

23rd September 2007, 10:56	#8
BMC123 Posted a thing or two 2004 1.8 Connoisseur SE, 1999 XJ8 Join Date: Nov 2006 Location: Northern Ireland Posts: 1,163 Thanks: 0 Thanked 1 Time in 1 Post	And a bit of sage advice from one long in the tooth Internet user (me) Don't get too paranoid... You can end up having so much antispyware on your PC that you spend too much time searching for stuff that probably is not there :lol: all I use is: AVG (free) Zonealarm (free) Spybot S&D (free) I update and run them once or twice a week at the most (or if I get suspicious about someting) and in the past year (on both XP and Vista) have had no problems at all. And avoid those filesharing programs & Torrents your kids love (Limewire etc) as they are open doors if you don't know what you are doing. I also have a wireless router with its own built in firewall, and that helps although I use Zonealarm to keep an eye on stuff trying to get out :lol: __________________ [SIGPIC][/SIGPIC]

22nd September 2007, 20:19	#4
Tatts This is my second home MG6 TL Join Date: Nov 2006 Location: Tarn Posts: 5,269 Thanks: 2 Thanked 46 Times in 37 Posts	You'll be safe online banking, nor will you have massive phone bills, as the dialer is for 56k dial up, not broadband. You need to download, use and update regularly a couple of spyware utilities. Google 'AdAware' and 'Spybot'. Thoroughly recommended and free utilities.

23rd September 2007, 05:56	#7
nisfo Gets stuck in 75 Join Date: Jun 2007 Location: - Posts: 868 Thanks: 0 Thanked 2 Times in 2 Posts	http://www.ccleaner.com/ Short for NAUGHTY WORD-NAUGHTY WORD-NAUGHTY WORD-NAUGHTY WORD- Cleaner. It's frightening what it actually finds, it clears the cookies you dont want but keeps the one you need. Excellent program, download it while it's still free. My guess is they will cash in before long.....