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Old 29th August 2008, 17:25   #1
JohnDotCom
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Default Apple Problems with 3G iPhone

Apple are being sued in a Class Action being taken out in US over their false claims about phone in adverts.

In the UK the Advertising Authority has upheld complaints against Apple iPhone advertisements being told they can no longer be shown as untrue.

It now has to state that the Functions shown on adverts do not work without certain Microsoft Programs (not supplied)
also they (iPhone) cannot use "Flash" or "Java" as shown in the old advertisements, and no updates are available or planned for Internet use on current model.

The last 249MB Firmware fix, was a fix!
it now permanently shows a 3G signal when none available due to its weak capture capabilities,
this was implemented because of the high number of complaints of signal dropping out.

Further comments below:

Quote:
Angered users are now zeroing in at the Cupertino-based gadget maker who still refuses to divulge any specifics of the included bug fixes of the update. The firmware release notes do not provide any details beyond the note of "bug fixes". However, in a conversation with USA Today, spokeswoman Jennifer Bowcock said that "the iPhone 2.0.2 software update improves communication with 3G networks." In the meantime, Apple’s forum is flooded with messages from upset users who claim that the new firmware does not to fix the 3G issues.

Apparently, the "improved communication" turns out to be a software tweak in how the handset reports the 3G signal strength to a user. Many who installed the 2.0.2 firmware are now accusing Apple of deceiving tactics designed to conceal the existence of 3G issues. Users report that the affected handsets upgraded with the latest firmware still suffers from poor 3G reception in areas where other smartphones maintain 3G connectivity, despite a stronger 3G signal bar that is now shown in the user interface.

Industry watchers remain convinced that Apple will address the 3G issues with a more substantial 2.1 firmware update scheduled for an October release. However, there are engineers believe that the 3G issues are caused by a hardware defect due to the substantial manufacturing ramp that reportedly is beyond actual capacity. If that indeed is the case, Apple will have to recall potentially tens of thousands of iPhone 3G units. What contradicts these claims is the fact that are in fact users who claim their 3G issues are now resolved.

In the meantime, slower-than-promised data download speeds will bring Apple a class action lawsuit. Jessica Smith from Birmingham, Alabama, accused Apple in a 10-page complaint that Apple falsely advertised the iPhone 3G speed. Smith claims that Apple breached its promises by using the "twice as fast" tagline in iPhone 3G advertising and commercials. She is now seeking damages for false advertising, asking a court to order Apple to fix or replace affected iPhone 3G units. She specifically claims that iPhone 3G maintains a 3G connection over less than 25% of the time, even in areas labeled as "excellent" in AT&T's 3G coverage map. Smith asks users affected with 3G issues to join her suit, citing huge threads on various internet forums to pinpoint number of affected users to "tens of thousands."

Don’t say you are surprised. We are actually a bit surprised that it so long for a suit to come along as the “twice as fast” promise is an invitation for a suit.
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Old 3rd September 2008, 06:57   #2
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I was tempted to buy one when the pay as you go version is released but I don't think i'll bother! Shame on Apple! Will keep looking at HTC's offering, they are getting smarter and smarter!
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Old 3rd September 2008, 07:22   #3
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As a all round do everything phone including Fast Internet, large screen, 5MP Carl Zeiss camera, Maps, TV, etc
You can't go far wrong with the new Nokia N96 16GB but it isn't as stylish as the Apple but does a lot more and faster to.
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Old 3rd September 2008, 08:50   #4
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Check out the N85 for a cheaper solution. N96 is more expensive and the TV feature is useless in the UK for the next few years.

Regards the iPhone, the lastest releases have turned my iPhone first gen into a useless phone. Its slow, and the screen responsiveness is trash now.
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Old 3rd September 2008, 09:14   #5
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I'm still using the N95 8GB which does enough to not warrant upgrade to N96 IMHO.
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Old 3rd September 2008, 13:56   #6
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Orange have just offered me an HTC Diamond. Seems to have most of the bells and whistles of an iphone but with the windows mobile o\s.

Think I am going to go with it. Has anybody tried one?
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Old 8th September 2008, 18:31   #7
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Quote:
Originally Posted by JohnDotCom View Post
Apple are being sued in a Class Action being taken out in US over their false claims about phone in adverts.

In the UK the Advertising Authority has upheld complaints against Apple iPhone advertisements being told they can no longer be shown as untrue.

It now has to state that the Functions shown on adverts do not work without certain Microsoft Programs (not supplied)
also they (iPhone) cannot use "Flash" or "Java" as shown in the old advertisements, and no updates are available or planned for Internet use on current model.

The last 249MB Firmware fix, was a fix!
it now permanently shows a 3G signal when none available due to its weak capture capabilities,
this was implemented because of the high number of complaints of signal dropping out.

Further comments below:
Hmmmmm a not very old model of phone and they get all this negative publicity.

Yet Nokia got NO such publicity when they had similar problems with the N95 when it was released.

Actually I know people in the know and at adobe they are working on flash for iPhone, and Java? yes that works right now... Having used an iPhone 3g on test I love it and will be buying one soon enough. People are quick to sue/slander Apple because they are Apple. Oh yes and people should guess that Microsoft exchange features will ONLY work with exchange email systems... Are people that stupid?
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Old 8th September 2008, 18:32   #8
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Don't know why?
I like Apple Computer and Products normally
Had a problem with this phone though, and they had the works one straight back!
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Old 8th September 2008, 18:35   #9
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weird, the works one has been working fine here.
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Old 8th September 2008, 18:51   #10
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As said previously now using the Nokia N95 8GB Model.
Internet etc no Problems and much faster on the HSDPA service.

Will get the next release Apple to see if improvements and programs available work properly.
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