EBay Surprise - I Actually Got To Speak To Someone

planenut · 1st March 2016, 11:09

Strange as it may seem, and with all the knocks we give eBay, I had a query which I could not answer from the annoying menus, and placed a "call back request". Within one minute someone called, very polite and clear, and dealt with my query - a real person.

bobthebuilder · 1st March 2016, 11:59

Well considering the money they must have rolling in, I would hope so! They are the clear market leader and must have very low costs, although according to Wiki they have 34000 employees. Provide humungously big servers, software that surely hardly ever changes, and hold no stock = big dosh. The perfect business!

barney bear · 1st March 2016, 17:16

Quote:

Originally Posted by planenut

Strange as it may seem, and with all the knocks we give eBay, I had a query which I could not answer from the annoying menus, and placed a "call back request". Within one minute someone called, very polite and clear, and dealt with my query - a real person.

I've had to do this before, a very nice American lady sorted my query out straight away with no messing.

1st March 2016, 11:09	#1
planenut Regional Secretary Rover 1.8T Tourer Join Date: May 2007 Location: Heathrow Posts: 7,003 Thanks: 1,551 Thanked 2,036 Times in 1,264 Posts	EBay Surprise - I Actually Got To Speak To Someone Strange as it may seem, and with all the knocks we give eBay, I had a query which I could not answer from the annoying menus, and placed a "call back request". Within one minute someone called, very polite and clear, and dealt with my query - a real person.

1st March 2016, 11:59	#2
bobthebuilder Gets stuck in Rover 75 CDTi Connoisseur SE Join Date: Jan 2010 Location: Gloucester Posts: 582 Thanks: 203 Thanked 70 Times in 55 Posts	Well considering the money they must have rolling in, I would hope so! They are the clear market leader and must have very low costs, although according to Wiki they have 34000 employees. Provide humungously big servers, software that surely hardly ever changes, and hold no stock = big dosh. The perfect business!