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Old 4th August 2016, 21:30   #21
barney bear
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rover 75 Connoiseur diesel called Rosey

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Quote:
Originally Posted by murphyv310 View Post
Hi.
Today was a disaster. I specifically asked that I needed a loan car at the very latest 09;45, even that was tight. They arrived at 09;44 to trailer the car away, once at the garage I'd get their VW Sharan.
This was no good as the time to get MFL on the trailer,secure it and get to the garage and leave would mean I missed the appointment.
It turned into a swearing match, with me being accused as being in the wrong for not taking the car back last night, I retaliated that the car should have been road tested and they were waiting for me to pick up the car so they could shut!
I told them to * off at this point. I quickly took off the wheel that had two loose bolts as well and did the necessary with the track rod end and drop link, I also checked all other nuts and bolt that were disturbed, which fortunately were fine.
I missed two important appointments due to the garage's incompetence.

I tell you this year is unreal. My daughters VW Beetle has been messed up by rubbish garages and now this. I really am not amused.
Wait until your mate is back then go to the garage and demand he sorts these idiots out, how are they treating the other customers if they'll treat the bosses mate like this?
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Old 5th August 2016, 05:45   #22
Mickyboy
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MG ZT CDTI 135 + & MGZT CDTI AUTO 160 & ROVER 75 TOURER CDTI 160 TROPHY YELLOW

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Sorry to hear your being treated like this by that garage, no customer should be treated like that, maybe the staff need to go on a customer relations course!
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Jobs done : new UBP, Spy hole mod, Rear hub(wheel bearing),plenum cleaned and emptied, Inline thermostat fitted,Full service, In car Digital tv/DVD Bluetooth Satnav etc, Replaced UBP, Restored headlights,Fixed airbag connection.replaced HP pump,replaced rear light seals,changed intercooler O rings.

Jobs to do: ,replace drivers lock,.
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