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Pistonbroke666 · 3rd October 2014, 08:59

Very odd.
I've used GOG before and had no problems.

Have you reached out to the site for help yet?

lathbury · 3rd October 2014, 09:16

I have contacted the helpline and they ask me to send a screen shot of the problem page, can you tell me how to do it as I have never done it before. Thanks.

stocktake · 3rd October 2014, 09:24

bring up the screen you want them to see and then look on the keyboard of your PC, there will be a key that has an abbreviation of "Print Screen" press this key.
Then write your reply email, in the body of the text click on the right mouse button and select paste from the drop down menu. the screen shot will appear

lathbury · 3rd October 2014, 09:44

Many thanks for the tip, I have done it now, I will save that tip, very useful. Regards, John.

lathbury · 4th October 2014, 13:00

If I want to show the error message I am getting in this thread can I follow the tip from Stocktake?.

Dorset Bob · 4th October 2014, 14:15

No you can't I'm afraid John.
I just tried pasting in a screen dump, on here, and the file is too big.

I got the following message:
The text that you have entered is too long (268279 characters). Please shorten it to 40000 characters long.

lathbury · 4th October 2014, 14:18

Thanks Bob, It was just a thought as GOG haven't got back to me yet after I sent them the screenshot. John.

Dorset Bob · 4th October 2014, 14:29

John, are you ok with using photobucket?
If so, there would be a way of doing it using that.

stocktake · 4th October 2014, 14:33

Little more difficult. Still press the print screen button, then open paint on your PC and click on paste. Then save the paint doc.

go to photobucket or similar and upload it then copy the link as you would normally do

lathbury · 4th October 2014, 14:55

Bob, I have tried to open a Photobucket account and I am getting the same error message as I get with the GOG downloader, the fault must be my end. Dave is going to post the screenshot on the forum for me.John

3rd October 2014, 09:24	#13
stocktake Vis Whiz Rover 75 2.5 auto Saloon Join Date: Jun 2007 Location: LEEDS Posts: 20,609 Thanks: 2,057 Thanked 3,056 Times in 1,621 Posts	bring up the screen you want them to see and then look on the keyboard of your PC, there will be a key that has an abbreviation of "Print Screen" press this key. Then write your reply email, in the body of the text click on the right mouse button and select paste from the drop down menu. the screen shot will appear __________________ Dave... Lost a few stones and a Gall Bladder and part of a bile duct and all of my dignity in the suppository incident

4th October 2014, 14:15	#16
Dorset Bob Senior Citizen Rover 75 2.5 Connoisseur SE,Chrysler 300C,124 Spider, Daytona 955i,Honda XL250 & Royal Enfield 650GT Join Date: Feb 2008 Location: The Kingdom of Wessex Posts: 6,976 Thanks: 2,391 Thanked 2,685 Times in 1,686 Posts	No you can't I'm afraid John. I just tried pasting in a screen dump, on here, and the file is too big. I got the following message: The text that you have entered is too long (268279 characters). Please shorten it to 40000 characters long. __________________ Let the good times roll............

4th October 2014, 14:29	#18
Dorset Bob Senior Citizen Rover 75 2.5 Connoisseur SE,Chrysler 300C,124 Spider, Daytona 955i,Honda XL250 & Royal Enfield 650GT Join Date: Feb 2008 Location: The Kingdom of Wessex Posts: 6,976 Thanks: 2,391 Thanked 2,685 Times in 1,686 Posts	John, are you ok with using photobucket? If so, there would be a way of doing it using that. __________________ Let the good times roll............

4th October 2014, 14:33	#19
stocktake Vis Whiz Rover 75 2.5 auto Saloon Join Date: Jun 2007 Location: LEEDS Posts: 20,609 Thanks: 2,057 Thanked 3,056 Times in 1,621 Posts	Little more difficult. Still press the print screen button, then open paint on your PC and click on paste. Then save the paint doc. go to photobucket or similar and upload it then copy the link as you would normally do __________________ Dave... Lost a few stones and a Gall Bladder and part of a bile duct and all of my dignity in the suppository incident

3rd October 2014, 08:59	#11
Pistonbroke666 Posted a thing or two MG ZT 1.8T, MG GS Exclusive Join Date: Apr 2013 Location: Grays Essex Posts: 1,809 Thanks: 100 Thanked 282 Times in 205 Posts	Very odd. I've used GOG before and had no problems. Have you reached out to the site for help yet?

3rd October 2014, 09:16	#12
lathbury Posted a thing or two 75 Conn S.E. Cdt. Join Date: May 2007 Location: Merseyside Posts: 1,803 Thanks: 1,873 Thanked 52 Times in 49 Posts	I have contacted the helpline and they ask me to send a screen shot of the problem page, can you tell me how to do it as I have never done it before. Thanks.

3rd October 2014, 09:44	#14
lathbury Posted a thing or two 75 Conn S.E. Cdt. Join Date: May 2007 Location: Merseyside Posts: 1,803 Thanks: 1,873 Thanked 52 Times in 49 Posts	Many thanks for the tip, I have done it now, I will save that tip, very useful. Regards, John.

4th October 2014, 13:00	#15
lathbury Posted a thing or two 75 Conn S.E. Cdt. Join Date: May 2007 Location: Merseyside Posts: 1,803 Thanks: 1,873 Thanked 52 Times in 49 Posts	If I want to show the error message I am getting in this thread can I follow the tip from Stocktake?.

4th October 2014, 14:18	#17
lathbury Posted a thing or two 75 Conn S.E. Cdt. Join Date: May 2007 Location: Merseyside Posts: 1,803 Thanks: 1,873 Thanked 52 Times in 49 Posts	Thanks Bob, It was just a thought as GOG haven't got back to me yet after I sent them the screenshot. John.

4th October 2014, 14:55	#20
lathbury Posted a thing or two 75 Conn S.E. Cdt. Join Date: May 2007 Location: Merseyside Posts: 1,803 Thanks: 1,873 Thanked 52 Times in 49 Posts	Bob, I have tried to open a Photobucket account and I am getting the same error message as I get with the GOG downloader, the fault must be my end. Dave is going to post the screenshot on the forum for me.John