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16th October 2019, 12:21 | #1 |
This is my second home
Rover 75 Saloon & Tourer Join Date: Sep 2012
Location: Lincoln
Posts: 14,927
Thanks: 1,630
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wow fantastic customer service
wow fantastic customer service!
I ordered some bolts for my car, only wanted one but got 3 different lengths. Being a fool I got bolts where the unthreaded part is too long. Totally my fault. Just rung the place and they have had to go and measure the unthreaded length of some shorter bolts. I decided on 2 lengths but they only have one length in stock. No problem they say we will get you one in. Yes, just one, that's good enough in itself as they don't stock the length, its not a standard size but here is the bit that makes their customer service fantastic. They will post the 2 bolts FOC. Here is their web site, I think they deserve a plug because I think their customer service has been fantastic https://www.allfix.co.uk/ macafee2 |
16th October 2019, 12:39 | #2 |
Gets stuck in
MGZT-T Join Date: Oct 2014
Location: Paignton
Posts: 618
Thanks: 278
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Thinking back to school...
Am I right in thinking bolts have a partly threaded shank and set screws are threaded all the way up? Or is it the other way round? |
16th October 2019, 12:57 | #3 |
I really should get out more.......
Rover 75 Saloon Join Date: Jul 2011
Location: Gävle
Posts: 2,533
Thanks: 395
Thanked 823 Times in 652 Posts
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Had a similar experience on Monday. Daughter’s Tourer was in for rear brake pipes replacement following MoT failure. Got them to knock-up an extra set incase one of the other 75s need them (thanks for the tip Brian). Went to pick-up the car, paid the bill and found that they’d taken the trouble to take the car across town to the local MoT station, got it inspected, new certificate, all without being asked or anything added to the bill. Over and beyond.
Regards |
16th October 2019, 13:25 | #4 | |
This is my second home
Rover75 and Mreg Corsa. Join Date: Nov 2006
Location: Sumweer onat mote o'dust (Sagin)
Posts: 21,753
Thanks: 341
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Quote:
I thought so, but no. Strictly speaking, it's neither. The difference is defined by the parts they hold together. Bolts always use nuts. Screws use a treaded hole in one of the parts, ot cut their own thread. Wikipedia:https://en.wikipedia.org/wiki/Bolt_(fastener) TC |
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17th October 2019, 06:43 | #5 | |
Loves to post
(Land)Rover Freelander 2 Join Date: Jan 2015
Location: Stuck in the 1980's
Posts: 477
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