How unprofessional

macafee2 · 10th January 2020, 17:26

My goodness I am staggered that companies send such unprofessional emails to staff let alone customers.

This is what I have received, no explanation, no previous heads up, nothing. With so many scams it would be easy to ignore this.

Please find attached test payslip/summary sheet
You will be asked for a Password to open your payslip it is your NI number (use capital letters)

Any problems please call us on tele number removed
Regards
name removed

company details removed

macafee2

SCP440 · 12th January 2020, 19:34

Personally my view is they they presume every body wants everything on there PC or in a digital format, personally I prefer a piece of paper. Almost every month I get something from my bank, credit card company or other service saying I should be going paperless. My credit card statement arrives in the post and I put it in my diary to remind me to pay it. Yes it might be old fashioned but its not reliant on batteries or electricity so it gets paid on time.

StewartIngram · 13th January 2020, 05:54

I must admit I can't see the security problem. Personally addressed/sent to the recipient, if anyone else opens it, no details given. The correct person only, with their NI number, would be the only person to open the details. My last firm before retirement, a big international, went paperless, I saw no problems with it.

clf · 13th January 2020, 11:34

It does state it is a test. The subsequent information/payslip/website may be a different system, or may require a different password.

I thought the OP was about the lack of information and poor diction. But it read to me as though the email was requested, and therefore whilst it was sparse on info, if it had been requested, it could be deemed to be an informal (very) email.

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clf · 13th January 2020, 11:51

Occasionally I will get emails like this, albeit with better diction, where I have to use either my payroll number or ni number. But the next stage is to create a password. It is still not secure, however it will highlight immediately an issue.

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macafee2 · 13th January 2020, 12:43

Quote:

Originally Posted by clf

It does state it is a test. The subsequent information/payslip/website may be a different system, or may require a different password.

I thought the OP was about the lack of information and poor diction. But it read to me as though the email was requested, and therefore whilst it was sparse on info, if it had been requested, it could be deemed to be an informal (very) email.

Sent from my SM-A600FN using Tapatalk

the email was not requested and when I got it I had no idea what it was about. I thought instead of getting a paper payslip it was going to be digital.

turns out it is a digital payslip for a day in December that they had forgotten to pay me for. my issues is no explanation.

macafee2

10th January 2020, 17:26	#1
macafee2 This is my second home Rover 75 Saloon & Tourer Join Date: Sep 2012 Location: Lincoln Posts: 14,912 Thanks: 1,630 Thanked 3,032 Times in 2,181 Posts	How unprofessional My goodness I am staggered that companies send such unprofessional emails to staff let alone customers. This is what I have received, no explanation, no previous heads up, nothing. With so many scams it would be easy to ignore this. Please find attached test payslip/summary sheet You will be asked for a Password to open your payslip it is your NI number (use capital letters) Any problems please call us on tele number removed Regards name removed company details removed macafee2

13th January 2020, 11:34	#4
clf This is my second home MG ZT CDTi Join Date: Jan 2014 Location: carrick Posts: 7,859 Thanks: 3,494 Thanked 2,657 Times in 1,973 Posts	It does state it is a test. The subsequent information/payslip/website may be a different system, or may require a different password. I thought the OP was about the lack of information and poor diction. But it read to me as though the email was requested, and therefore whilst it was sparse on info, if it had been requested, it could be deemed to be an informal (very) email. Sent from my SM-A600FN using Tapatalk __________________ It is not gloss primer .............. it is duct tape silver!

13th January 2020, 11:51	#5
clf This is my second home MG ZT CDTi Join Date: Jan 2014 Location: carrick Posts: 7,859 Thanks: 3,494 Thanked 2,657 Times in 1,973 Posts	Occasionally I will get emails like this, albeit with better diction, where I have to use either my payroll number or ni number. But the next stage is to create a password. It is still not secure, however it will highlight immediately an issue. Sent from my SM-A600FN using Tapatalk __________________ It is not gloss primer .............. it is duct tape silver!

12th January 2020, 19:34	#2
SCP440 I really should get out more....... MG ZT-T 260 Join Date: Feb 2016 Location: Witney Posts: 2,504 Thanks: 6 Thanked 910 Times in 571 Posts	Personally my view is they they presume every body wants everything on there PC or in a digital format, personally I prefer a piece of paper. Almost every month I get something from my bank, credit card company or other service saying I should be going paperless. My credit card statement arrives in the post and I put it in my diary to remind me to pay it. Yes it might be old fashioned but its not reliant on batteries or electricity so it gets paid on time.

13th January 2020, 05:54	#3
StewartIngram Gets stuck in Rover 75 Connoisseur 2.5 V6 auto Join Date: Jan 2008 Location: Chatteris, Cambridgeshire Posts: 902 Thanks: 320 Thanked 159 Times in 127 Posts	I must admit I can't see the security problem. Personally addressed/sent to the recipient, if anyone else opens it, no details given. The correct person only, with their NI number, would be the only person to open the details. My last firm before retirement, a big international, went paperless, I saw no problems with it.