My Tom Tom won't work

Simondi · 23rd August 2009, 20:32

I have a Tom Tom One which won't switch on. I've tried resetting it with a paper clip but still nothing.
Other than throwing it through the window or hitting it with a hammer dos any one have any suggestions?

Rammie · 23rd August 2009, 20:58

Have you tried resetting to factory settings via the menu?
It does mean that all your personal settings disappear but if its not working anyway, heyho!!
Do you use Tom Tom Home to update etc?
Cheers

Simondi · 23rd August 2009, 21:06

Quote:

Originally Posted by Rammie

Have you tried resetting to factory settings via the menu?
It does mean that all your personal settings disappear but if its not working anyway, heyho!!
Do you use Tom Tom Home to update etc?
Cheers

Yeh I last updated about amonth ago.
The problem is it won't switch on at all, even fter using the old paper clip

Rammie · 23rd August 2009, 21:09

When you connect to your computer does it show up as a separate drive via "my computer"?

Simondi · 23rd August 2009, 21:11

Nope nothing at all. The power light lights up green so it must be getting powe but the computer does'nt acknowlege it at all.

Rammie · 23rd August 2009, 21:14

Oh dear, sounds a bit terminal, but that's just my opinion. Am I right in saying that the "One" does not use an SD card?

Simondi · 23rd August 2009, 21:19

I think it looks bad as well

Yes it does have an SD card so hopefully any data I have should be saved

Rammie · 23rd August 2009, 21:22

Silly question but have you tried taking the SD card out? Then try starting it up. If you have a card reader you should be able to save the data etc to your computer.
Clutching at straws comes to mind!!

Simondi · 23rd August 2009, 21:36

I'll try throwing it against the wall, see if that helps!!
Thanks for the help anyway

Cheers

Rammie · 23rd August 2009, 21:40

Sorry I couldn't help. You could contact TomTom direct and see if they have any idea's. You can contact them by email off their web site. Nothing to lose!
Good luck anyway.

23rd August 2009, 20:32	#1
Simondi Regional Secretary MGTF, MG ZS EV Exclusive Join Date: Sep 2007 Location: Kilwinning Posts: 14,046 Thanks: 1,460 Thanked 3,563 Times in 1,857 Posts	My Tom Tom won't work I have a Tom Tom One which won't switch on. I've tried resetting it with a paper clip but still nothing. Other than throwing it through the window or hitting it with a hammer dos any one have any suggestions? __________________ Simondi FAQ How do you do that? Club Flyers Looking for a car seen in a film or on TV? Fancy a change in colour or wheels - paint configurator OBD - Trip Meter Ultimate Buyers Guide Post YouTube videos

23rd August 2009, 20:58	#2
Rammie Gets stuck in Rover 75 Club CDT Tourer Join Date: Feb 2008 Location: Derby Posts: 686 Thanks: 0 Thanked 0 Times in 0 Posts	Have you tried resetting to factory settings via the menu? It does mean that all your personal settings disappear but if its not working anyway, heyho!! Do you use Tom Tom Home to update etc? Cheers __________________ [SIGPIC][/SIGPIC]

23rd August 2009, 21:09	#4
Rammie Gets stuck in Rover 75 Club CDT Tourer Join Date: Feb 2008 Location: Derby Posts: 686 Thanks: 0 Thanked 0 Times in 0 Posts	When you connect to your computer does it show up as a separate drive via "my computer"? __________________ [SIGPIC][/SIGPIC]

23rd August 2009, 21:11	#5
Simondi Regional Secretary MGTF, MG ZS EV Exclusive Join Date: Sep 2007 Location: Kilwinning Posts: 14,046 Thanks: 1,460 Thanked 3,563 Times in 1,857 Posts	Nope nothing at all. The power light lights up green so it must be getting powe but the computer does'nt acknowlege it at all. __________________ Simondi FAQ How do you do that? Club Flyers Looking for a car seen in a film or on TV? Fancy a change in colour or wheels - paint configurator OBD - Trip Meter Ultimate Buyers Guide Post YouTube videos

23rd August 2009, 21:14	#6
Rammie Gets stuck in Rover 75 Club CDT Tourer Join Date: Feb 2008 Location: Derby Posts: 686 Thanks: 0 Thanked 0 Times in 0 Posts	Oh dear, sounds a bit terminal, but that's just my opinion. Am I right in saying that the "One" does not use an SD card? __________________ [SIGPIC][/SIGPIC]

23rd August 2009, 21:19	#7
Simondi Regional Secretary MGTF, MG ZS EV Exclusive Join Date: Sep 2007 Location: Kilwinning Posts: 14,046 Thanks: 1,460 Thanked 3,563 Times in 1,857 Posts	I think it looks bad as well Yes it does have an SD card so hopefully any data I have should be saved __________________ Simondi FAQ How do you do that? Club Flyers Looking for a car seen in a film or on TV? Fancy a change in colour or wheels - paint configurator OBD - Trip Meter Ultimate Buyers Guide Post YouTube videos

23rd August 2009, 21:22	#8
Rammie Gets stuck in Rover 75 Club CDT Tourer Join Date: Feb 2008 Location: Derby Posts: 686 Thanks: 0 Thanked 0 Times in 0 Posts	Silly question but have you tried taking the SD card out? Then try starting it up. If you have a card reader you should be able to save the data etc to your computer. Clutching at straws comes to mind!! __________________ [SIGPIC][/SIGPIC]

23rd August 2009, 21:36	#9
Simondi Regional Secretary MGTF, MG ZS EV Exclusive Join Date: Sep 2007 Location: Kilwinning Posts: 14,046 Thanks: 1,460 Thanked 3,563 Times in 1,857 Posts	I'll try throwing it against the wall, see if that helps!! Thanks for the help anyway Cheers __________________ Simondi FAQ How do you do that? Club Flyers Looking for a car seen in a film or on TV? Fancy a change in colour or wheels - paint configurator OBD - Trip Meter Ultimate Buyers Guide Post YouTube videos

23rd August 2009, 21:40	#10
Rammie Gets stuck in Rover 75 Club CDT Tourer Join Date: Feb 2008 Location: Derby Posts: 686 Thanks: 0 Thanked 0 Times in 0 Posts	Sorry I couldn't help. You could contact TomTom direct and see if they have any idea's. You can contact them by email off their web site. Nothing to lose! Good luck anyway. __________________ [SIGPIC][/SIGPIC]