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Old 24th September 2019, 17:33   #1
SCP440
I really should get out more.......
 
MG ZT-T 260

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Default Returning home after Thomas Cook colapse

I nearly put this on the other thread about this subject but I thought it better to start a new one.

Last week I was lucky enough to have a fabulous week on Corfu booked through Thomas Cook, we were due to fly back on Monday evening at 9pm.

We awoke to the news that they had collapsed and we panicked as I needed to be back at work today.

I was greeted at the reception by one of the Thomas Cook Reps and she was assuring us that it was already in hand and we would be collected at the same time and should have a flight home with possible delays.

We got to the airport and was greeted by a government official in a fluorescent jacket with CAA on it. We were assured again we would get home with possibly some delays to same airport we left from.

After a few hours we were told our flight would be about 1am so about 4 hours late.

It arrived at 12.30 am and we were surprised to find it was a Thomas Cook aircraft with Thomas Cook staff . Once we were all loaded the crew explained they were doing this and were not getting paid but felt so bad they felt they had to do it, they were very tearful. We held a collection on the aircraft and I suspect there was probably a couple of grand in the bag as most people were putting in large notes in either Euros or £'s.

I have to say I feel the Government and the CAA have done a fabulous job in getting us back and considering how bad it could have been I got home only 5 hours later than I was planning on being.

I know there is lot going on at the moment but we need to stop being so negative and the people that have organised this need to be congratulated for what they have done so far and what they will be doing for the next couple of weeks.

I was amazed while we were waiting for our return flight there was a family from Manchester who were offered seats on our East Midlands flight with a FREE taxi transfer to get them home, this was no good and ''they didn't want to sit in a Taxi for a couple of hours''. They were demanding a flight to Manchester and were horrible to the CAA people. Eventually they were taken to a Hotel until a flight to Manchester was available. Is it me? We were grateful to be back in the UK and if I had been flown to anywhere in the UK I would have been relieved.

10 our of 10 to the government, the CAA and to the Thomas Cook staff who are working for nothing just to get there customers sorted.

I wish the BBC and other news channels would report positive news for a change, I even got in contact with the BBC today and because I was being positive about it the person was not interested in ''taking it further''. This is the biggest repatriation since Dunkirk organised in a few hours. It makes me proud to be British.
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