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Old 20th November 2020, 08:48   #1
EVS
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Default Driver's side door won't open - cable hook still ok

Good morning everyone
I've run into an inconvenience last night: I can't open my driver's side door anymore from the inside.
When pulling the handle, I don't feel any resistance whatsoever. Pulled out the handle to check the hook but that looks fine to me.


Does anyone know any next steps I could take to determine what the problem is?
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Old 20th November 2020, 12:37   #2
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Remove the door card and check connection at the actuator end. Unless the cable has snapped in the middle, Assuming the cable shown in the picture wasn't out of the plastic tube like that when you removed it, the problem will be at the other end.
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Old 20th November 2020, 13:52   #3
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Looking at that picture you haven’t got the outer cable seared correctly in the plastic tube on the door handle, you are in effect pulling the whole cable rather than just the inner.
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Old 22nd November 2020, 13:24   #4
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I'm not sure the cable was in the correct position before, but after making sure it was, the door still wouldn't open. I can pull the cable without it coming out so I assume it's still intact and need to check further on the actuator side.

I can't seem to figure out how to take the actuator out though, and it seems most how tos on this issue no longer have pictures (or I just didn't find a recent enough one yet).
Any advice on what I should disconnect -and how exactly to disconnect the rod for the outside door handle?
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Old 29th November 2020, 12:15   #5
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Little bump: what are the steps to take to check the cable at the actuator end? I assume I need to take the actuator out for a proper look but I can't seem to get it out?
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Old 29th November 2020, 12:30   #6
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https://www.the75andztclub.co.uk/for...ad.php?t=91292
This will help, the pictures are missing but the write up is good. It is a simple job, just a bit fiddly. A decent torch helps a lot.
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Old 29th November 2020, 14:32   #7
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Thanks, Lee, I'd already stumbled across that one but it's still giving me issues: I got stuck at the clip that connects the lock to the outer door pull.
It is the one right in the middle in the picture, isn't it?

How exactly do I disconnect this clip? I can't seem to figure out how to knock it back, as the link you posted says.
I don't want to put too much force on it as I don't want to break it, since that would render my door entirely inoperable.
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Old 29th November 2020, 15:08   #8
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On the side of the white plastic clip is a small flap that holds it closed, push that away from the clip and it will open up releasing the threaded bar. Be sure it is closed properly when refitting as they have a habit of coming open and preventing the outside handle from opening the door. A zip tie around it is a good way to stop this happening. The bar in the green clip can be simply popped out.
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Old 29th November 2020, 23:22   #9
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HI Erik.
As above you need to prise open gently the two tags on the clip, hopefully the photos below will help you. This can be done with your finger or thumb, butt fiddly but very doable.
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Old 30th November 2020, 13:42   #10
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Thanks, both of you
Finally was able to open that clip, probably would've ripped it apart if it hadn't been for your help.
Managed to wriggle the actuator out and establish the problem: the cable had come unhooked on the actuator side. Don't know how, it looks fairly impossible to me...

Anyway, that's now sorted. Are there by any chance any tricks to put the actuator back in or is it really just wiggle and fiddle until it's back in?
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