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15th April 2020, 04:09 | #11 |
This is my second home
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Not been on holiday for years so not sure if I’m correct but EasyJet and Jet2holidays are two different things are they not? One is purely an airline the other a package holiday company and governed by different rules, so not really comparable
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15th April 2020, 05:24 | #12 |
I really should get out more.......
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Yes they are different companies, but both sell package holidays.
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15th April 2020, 05:34 | #13 |
This is my second home
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29th April 2020, 16:19 | #14 |
Vis Whiz
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Well, true to to their word Jet2 holidays have refunded every penny paid. this was partly through paypal, partly through current account and the majority through a credit card.
Only problem is that as I have subsequently paid the credit card balance in full I now have a positive balance on my Credit Card of over £1500. I need to sort that out with the bank to transfer it to a current account. I hope they survive as I will be holidaying with them more or less exclusively when it comes to package holidays, all due to this experience of customer service
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Dave... Lost a few stones and a Gall Bladder and part of a bile duct and all of my dignity in the suppository incident Last edited by stocktake; 30th April 2020 at 08:17.. |
29th April 2020, 16:45 | #15 |
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29th April 2020, 18:36 | #16 | |
This is my second home
Rover 75 CDT Manual Connoisseur SE, Rover 75 CDT Automatic Connoisseur SE & a Freelander Td4. Join Date: Jul 2009
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Great customer care Dave. Back in the day I got booked on a Dan Air flight for work club class. They couldn't do enough for me - a choice of champagne or fresh orange juice as I got on the plane, and the food was superb. When I got back to the office I told the secretary to book with them again, but sadly a couple of weeks later they went belly up. |
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29th April 2020, 18:42 | #17 |
This is my second home
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Long waits for Tui customers it seems, with more cancellations today!
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29th April 2020, 21:05 | #18 | |
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