Photo recovery - Samsung Galaxy S2

uk_dave&gill · 15th October 2013, 10:09

Gill has accidentally deleted all of the photos on her Android phone

She thought she was deleting one but it was the whole album.....

Apparently this is not an unusual occurrence, as there's lots of posts about this on the 'net. However, we are struggling to find suitable recovery software, as there's loads out there and many that we've never heard of which could well be dodgy!

We've just tried Recuva which I have used before, but it's not "seeing" the phone as a location, although it's showing in "My Computer"

Has anyone had this sort of issue and/or can offer any good advice?!

Cheers!

guru · 15th October 2013, 11:16

Does she use Google+ at all? If so there is a chance it may have been automatically backing up the photo's.

If not then I'm afraid it's pretty unlikely that any recovery software will be able to retrieve the pictures from the internal memory on an S2, you're best hope would be to send the phone to a specialist company but even if they can do anything it certainly wouldn't be cheap.

uk_dave&gill · 15th October 2013, 11:50

Pretty sure that she isn't signed up to Google+

Sounding a bit dire then?

Dorset Bob · 15th October 2013, 12:17

I am pretty sure that the deletion just removes the tags and the images are still there, meaning that they can be recovered using software.
It is important not to overwrite the space though, until they have been re-instated, though.

Are the pictures being saved to the internal memory or to the SD card?

I have successfully recovered deleted images from a Canon camera, but I read them straight from the SD card.

uk_dave&gill · 15th October 2013, 14:47

Phone memory annoyingly!

Gill has found a utility (Dr.Fone?) which looks to be finding a good lot of stuff, although some are irretrievable. Our guess/hope is that these might be older deletions? Of course, it might get to the end of it's scan and then say "you need to upgrade to the paid version to actually retrieve these files".....

kc13661 · 15th October 2013, 15:16

If on an SD Card, then you can get a programme for PC called Don't Panic may have to look around for it as not a new programmed... recovers deleted files from cards.

uk_dave&gill · 15th October 2013, 15:38

Thanks for the replies folks - still doing "something" with the Dr-Fone program, but not counting any chickens yet!

uk_dave&gill · 15th October 2013, 18:34

Well, never saw that coming...

Dr.Fone has found nearly everything, but to recover them, we need to buy the full version. 40 quid thank you very much

guru · 16th October 2013, 19:57

Quote:

Originally Posted by uk_dave&gill

Well, never saw that coming...

Dr.Fone has found nearly everything, but to recover them, we need to buy the full version. 40 quid thank you very much

Did you manage to get them back? My only concern with some recovery software that claims to have found them and offers to give you access for a fee is that it might have not really found anything or just a mass of jumbled random data. We had a customer who tried to recover some files and paid up only to get back a lot of random junk. Sadly because the "recovery" software had caused so many read / write operations on the disk it was beyond professional recovery as well.

Jakg · 16th October 2013, 20:28

If it's the SD card, do NOT use the phone and get it in a PC with a memory card reader and you have a chance. If it's internal memory - not looking good.

When you delete a file, the "label" that says where the file is goes, but the file remains - but anything can write over the top. If you keep using the device, and it puts anything in the same space - bye bye data.

15th October 2013, 10:09	#1
uk_dave&gill This is my second home .. Join Date: Feb 2007 Location: Town Posts: 4,166 Thanks: 1 Thanked 189 Times in 105 Posts	Photo recovery - Samsung Galaxy S2 Gill has accidentally deleted all of the photos on her Android phone She thought she was deleting one but it was the whole album..... Apparently this is not an unusual occurrence, as there's lots of posts about this on the 'net. However, we are struggling to find suitable recovery software, as there's loads out there and many that we've never heard of which could well be dodgy! We've just tried Recuva which I have used before, but it's not "seeing" the phone as a location, although it's showing in "My Computer" Has anyone had this sort of issue and/or can offer any good advice?! Cheers! __________________ Dave

15th October 2013, 11:16	#2
guru Posted a thing or two MG ZT, Rover Sterling, MG ZS EV & BMW X5 Join Date: Nov 2010 Location: The Norfolk Broads Posts: 1,491 Thanks: 20 Thanked 196 Times in 117 Posts	Does she use Google+ at all? If so there is a chance it may have been automatically backing up the photo's. If not then I'm afraid it's pretty unlikely that any recovery software will be able to retrieve the pictures from the internal memory on an S2, you're best hope would be to send the phone to a specialist company but even if they can do anything it certainly wouldn't be cheap. __________________ My car history http://m6jkk.com

15th October 2013, 11:50	#3
uk_dave&gill This is my second home .. Join Date: Feb 2007 Location: Town Posts: 4,166 Thanks: 1 Thanked 189 Times in 105 Posts	Pretty sure that she isn't signed up to Google+ Sounding a bit dire then? __________________ Dave

15th October 2013, 12:17	#4
Dorset Bob Senior Citizen Rover 75 2.5 Connoisseur SE,Chrysler 300C,124 Spider, Daytona 955i,Honda XL250 & Royal Enfield 650GT Join Date: Feb 2008 Location: The Kingdom of Wessex Posts: 6,976 Thanks: 2,391 Thanked 2,685 Times in 1,686 Posts	I am pretty sure that the deletion just removes the tags and the images are still there, meaning that they can be recovered using software. It is important not to overwrite the space though, until they have been re-instated, though. Are the pictures being saved to the internal memory or to the SD card? I have successfully recovered deleted images from a Canon camera, but I read them straight from the SD card. __________________ Let the good times roll............

15th October 2013, 14:47	#5
uk_dave&gill This is my second home .. Join Date: Feb 2007 Location: Town Posts: 4,166 Thanks: 1 Thanked 189 Times in 105 Posts	Phone memory annoyingly! Gill has found a utility (Dr.Fone?) which looks to be finding a good lot of stuff, although some are irretrievable. Our guess/hope is that these might be older deletions? Of course, it might get to the end of it's scan and then say "you need to upgrade to the paid version to actually retrieve these files"..... __________________ Dave

15th October 2013, 15:16	#6
kc13661 I really should get out more....... Freelander Td4 Join Date: Jan 2013 Location: Gateshead Posts: 2,332 Thanks: 704 Thanked 909 Times in 419 Posts	If on an SD Card, then you can get a programme for PC called Don't Panic may have to look around for it as not a new programmed... recovers deleted files from cards. __________________ ------------------------------------------------------------------- Growing old is compulsory.... Growing up is Optional

15th October 2013, 15:38	#7
uk_dave&gill This is my second home .. Join Date: Feb 2007 Location: Town Posts: 4,166 Thanks: 1 Thanked 189 Times in 105 Posts	Thanks for the replies folks - still doing "something" with the Dr-Fone program, but not counting any chickens yet! __________________ Dave

15th October 2013, 18:34	#8
uk_dave&gill This is my second home .. Join Date: Feb 2007 Location: Town Posts: 4,166 Thanks: 1 Thanked 189 Times in 105 Posts	Well, never saw that coming... Dr.Fone has found nearly everything, but to recover them, we need to buy the full version. 40 quid thank you very much __________________ Dave

16th October 2013, 20:28	#10
Jakg This is my second home N/A Join Date: Feb 2010 Location: Suffolk Posts: 6,867 Thanks: 0 Thanked 397 Times in 302 Posts	If it's the SD card, do NOT use the phone and get it in a PC with a memory card reader and you have a chance. If it's internal memory - not looking good. When you delete a file, the "label" that says where the file is goes, but the file remains - but anything can write over the top. If you keep using the device, and it puts anything in the same space - bye bye data.