Another moan.

Number 6 · 24th December 2020, 12:07

Sorry I need to rant about this. I experienced the WORST customer service last night at one of the big chain stores in the town I don't want to mention the name of the shop because I'm not in the habit of publicly rubbishing people or business's. (Even if they DO deserve it).
Tuesday afternoon I bought something from this shop. I paid cash for it. I took it home and found out it didn't work. So last night less than 24 hours later I took it back to the shop and asked if I could get a refund. The girl in the shop told me NO even though I still had the receipt. I asked if I could get a FREE replacement instead then. Again this person told me "NO." I asked to talk to a manager now as really not happy and I explained that I had just bought the item had got it home and it didn't work. The manager just smiled and told me to my face that I was "OUT OF LUCK." No refund. No FREE replacement. Grrrrrrrrr.
I'll tell you what...I am NEVER buying another National Lottery Scratch card at that shop again lol.
Merry Christmas Everyone 🎅🎁👍🏻

24th December 2020, 12:07	#1
Number 6 This is my second home Rover 75 tourer Club CD/Limo Tints Join Date: Nov 2008 Location: Meneac Posts: 6,759 Thanks: 5,007 Thanked 1,609 Times in 869 Posts	Another moan. Sorry I need to rant about this. I experienced the WORST customer service last night at one of the big chain stores in the town I don't want to mention the name of the shop because I'm not in the habit of publicly rubbishing people or business's. (Even if they DO deserve it). Tuesday afternoon I bought something from this shop. I paid cash for it. I took it home and found out it didn't work. So last night less than 24 hours later I took it back to the shop and asked if I could get a refund. The girl in the shop told me NO even though I still had the receipt. I asked if I could get a FREE replacement instead then. Again this person told me "NO." I asked to talk to a manager now as really not happy and I explained that I had just bought the item had got it home and it didn't work. The manager just smiled and told me to my face that I was "OUT OF LUCK." No refund. No FREE replacement. Grrrrrrrrr. I'll tell you what...I am NEVER buying another National Lottery Scratch card at that shop again lol. Merry Christmas Everyone 🎅🎁👍🏻 __________________ ] "I started out with nothing, and Ive still got most of it left!"