Back trying to talk to OTTER SHOP

ceedy · 16th February 2011, 10:57

After all the grief getting my Erising unit repaired/returned/repaired & working.

The GPS side stopped again straight after changing the zt's battery a few weeks back.

The rest of the unit is excellent. even DVBT.. & plays everything I've thrown at it..

But it seems now the original contact/email I dealt with in sorting it doesn't want to reply any more.

Just opened another message thread to the same supplier Otter Shop from another ebay unit they are selling and so far
only just getting past the language barrier.

Its another "Christine"

..
Told them of the problem, a system screen freeze when selecting the GPS .
reply was .. your need a firmware update. ?.

and now they have kindly set me a pile of links to a 2010 version of IGO ?..

ermm!! no..already told them it doesn't get that far . have sent a link to a video of the probelm ,so waiting for their next reply .

i'm not going throught the returning process again.

C.

tony_fry · 19th February 2011, 11:22

Quote:

Originally Posted by ceedy

After all the grief getting my Erising unit repaired/returned/repaired & working.

The GPS side stopped again straight after changing the zt's battery a few weeks back.

The rest of the unit is excellent. even DVBT.. & plays everything I've thrown at it..

But it seems now the original contact/email I dealt with in sorting it doesn't want to reply any more.

Just opened another message thread to the same supplier Otter Shop from another ebay unit they are selling and so far
only just getting past the language barrier.

Its another "Christine"

..
Told them of the problem, a system screen freeze when selecting the GPS .
reply was .. your need a firmware update. ?.

and now they have kindly set me a pile of links to a 2010 version of IGO ?..

ermm!! no..already told them it doesn't get that far . have sent a link to a video of the probelm ,so waiting for their next reply .

i'm not going throught the returning process again.

C.

OMG Chris, seem like you are going through it again.

MARKUK · 19th February 2011, 11:26

Not good !!!...

Have you looked at the 2010 Igo stuff by the way ?

Radioguy · 21st February 2011, 15:36

Chris

I have an Agent on the ground there if you need help

Sean

16th February 2011, 10:57	#1
ceedy This is my second home All Trophy Blue ,ZT260#50 , ZT CDTI Auto, ZR105+ and 1.8T Firefrost spoiling the Set . Join Date: Nov 2006 Location: Nr Sherborne But in Somerset.. Posts: 6,077 Thanks: 916 Thanked 1,214 Times in 768 Posts	Back trying to talk to OTTER SHOP After all the grief getting my Erising unit repaired/returned/repaired & working. The GPS side stopped again straight after changing the zt's battery a few weeks back. The rest of the unit is excellent. even DVBT.. & plays everything I've thrown at it.. But it seems now the original contact/email I dealt with in sorting it doesn't want to reply any more. Just opened another message thread to the same supplier Otter Shop from another ebay unit they are selling and so far only just getting past the language barrier. Its another "Christine" .. Told them of the problem, a system screen freeze when selecting the GPS . reply was .. your need a firmware update. ?. and now they have kindly set me a pile of links to a 2010 version of IGO ?.. ermm!! no..already told them it doesn't get that far . have sent a link to a video of the probelm ,so waiting for their next reply . i'm not going throught the returning process again. C. __________________ The Three Bloo's Wifey's Zr105, MY CDTI & 260 #50 and Number One sons 1.8T in Firefrost When I were a lad Zero to 142 in 10.25 secs at the Pod on my Blown Norton. 210 Kart Champ in 70's

19th February 2011, 11:26	#3
MARKUK Gets stuck in ROVER 75 2.0 CD DIESEL Join Date: Jun 2009 Location: Barnsley Posts: 906 Thanks: 0 Thanked 1 Time in 1 Post	Not good !!!... Have you looked at the 2010 Igo stuff by the way ? __________________ Mark - " Maximum Planning - Minimum Mistakes !! " * NO TMC MOD KITS AVAILABLE !! *** See the TMC / RADIO VIDEOS HERE.... Send me an Email HERE…. Signup for Sugarsync HERE**.. http://sincemylastcigarette.com/bann...GBP_5_dark.png

21st February 2011, 15:36	#4
Radioguy Banned None Join Date: Feb 2010 Location: Here on the Forum Posts: 5,352 Thanks: 632 Thanked 822 Times in 573 Posts	Chris I have an Agent on the ground there if you need help Sean