Engine UK recon rip off - Page 2

MSS · 30th September 2013, 18:43

Hi,

I notice that you have used the terms reconditioned and rebuilt. Which did you buy?

The reason for asking is that "rebuilt" has a specific definition whereas "reconditioned" doesn't and would cover a secondhand unit with parts fixed if necessary to make it serviceable. It's worth you being clear on this and doing a bit of reading before taking the next step.

As others have said, contact your card provider because debit cards in the Visa scheme do provide some protection similarly to credit cards.

Also, as others have said, contact trading standards but also speak to your local CAB for advice. They may help you take the matter to court as a small claim.

Is the company concerned one with the engine-uk website?

itsmee · 30th September 2013, 18:48

Quote:

Originally Posted by mss

Hi,

I notice that you have used the terms reconditioned and rebuilt. Which did you buy?

The reason for asking is that "rebuilt" has a specific definition whereas "reconditioned" doesn't and would cover a secondhand unit with parts fixed if necessary to make it serviceable. It's worth you being clear on this and doing a bit of reading before taking the next step.

As others have said, contact your card provider because debit cards in the Visa scheme do provide some protection similarly to credit cards.

Also, as others have said, contact trading standards but also speak to your local CAB for advice. They may help you take the matter to court as a small claim.

Is the company concerned one with the engine-uk website?

a copy of the relevant part of the invoice from

http://www.engine-uk.com/

ENGINE
REPLACEMENT REBUILT ENGINE FITTED TO VEHICLE
OIL, OIL FILTER AND ANTIFREEZE RENEWED
NEW RADIATOR

Discount

£1215.00

12 months warranty unlimited mileage

steve811 · 30th September 2013, 19:06

How much!At least he wore a mask!

[IMG]http://i1313.photobucket.com/albums/t550/steve811/****-turpin-black-bess1_zpsa6767cc6.jpg[/IMG]

itsmee · 30th September 2013, 19:11

Quote:

Originally Posted by steve811

How much!At least he wore a mask!

[IMG]http://1.bp.blogspot.com/-z7HraeCxxE0/UVw1QEaahxI/AAAAAAAAHqU/eNlfpDEE9Ng/s640/****-turpin-black-bess.jpg[/IMG]

Yep! the joke is on me it seems but excuse me if I have trouble finding the humour in any of this as I only got the car back today.....sorry

steve811 · 30th September 2013, 19:23

Ok, lets try something a little constructive! Firstly there has been some good advice from others about claiming back the cash from the bank. Don't take any **** from the bank, they don't understand clawback and often don't want to know. Secondly, are you a member of the RAC or AA? They may well be able to help with legal advice. Thirdly, keep everything in writing, don't accept promises made over the phone, ask for something emailed or faxed to you to state exactly what it is they are going to do. Lastly, ask if there is a member on here who is both qualified and able to do a full independent technical appraisal of the work, this might be needed if it comes to court. Other than that, good luck!

MrDoodles · 30th September 2013, 19:24

Also check both your Car and House Insurance Policies, as you may have Legal cover on them!

BruLan · 30th September 2013, 19:28

I understand its relatively inexpensive to pursue such claims through the small claims Court ?
This story is scandalous surely they don't want any bad publicity??

steve811 · 30th September 2013, 19:31

I also note the company are not members of any trade association, such as the FER:

http://www.fer.co.uk/default.asp

That to me would set alarm bells ringing!

FROGGY · 30th September 2013, 19:32

I feel for you in some ways, but if I am spending that much brass:
1) I would deal with somebody I knew, or:
2) At least deal with somebody local who has a website that is written in a reasonable attempt at English.

BruLan · 30th September 2013, 19:33

Try here ??
https://www.gov.uk/make-court-claim-for-money/overview

30th September 2013, 19:06	#13
steve811 Banned Rover 75 Tourer CDT Connoisseur SE Join Date: Dec 2010 Location: Newport Posts: 1,906 Thanks: 107 Thanked 299 Times in 206 Posts	How much!At least he wore a mask! [IMG]http://i1313.photobucket.com/albums/t550/steve811/***-turpin-black-bess1_zpsa6767cc6.jpg[/IMG] Last edited by steve811; 30th September 2013 at 19:19..*

30th September 2013, 19:32	#19
FROGGY I really should get out more....... MG ZT CDTI Join Date: Sep 2007 Location: 17500 REAUX, CHARENTE-MARITIME Posts: 2,749 Thanks: 2 Thanked 133 Times in 90 Posts	I feel for you in some ways, but if I am spending that much brass: 1) I would deal with somebody I knew, or: 2) At least deal with somebody local who has a website that is written in a reasonable attempt at English. __________________ http://i200.photobucket.com/albums/a...ps628d4119.jpg IN THE BLACK NOW

30th September 2013, 19:33	#20
BruLan Loves to post Rover 75 Contemporary V6 SE Join Date: Feb 2012 Location: Burton on Trent Posts: 288 Thanks: 21 Thanked 21 Times in 15 Posts	Try here ?? https://www.gov.uk/make-court-claim-for-money/overview __________________ Before Facebook, no one cared what you had for breakfast - They still don't !!

30th September 2013, 18:43	#11
MSS This is my second home Rover 75CDT, Jaguar XF-S 3.0V6, V'xhall Omega V6 Estate, Twintop 1.8VVT, Astra Estate and Corsa 1.2 Join Date: Dec 2007 Location: Suffolk Posts: 7,086 Thanks: 283 Thanked 624 Times in 440 Posts	Hi, I notice that you have used the terms reconditioned and rebuilt. Which did you buy? The reason for asking is that "rebuilt" has a specific definition whereas "reconditioned" doesn't and would cover a secondhand unit with parts fixed if necessary to make it serviceable. It's worth you being clear on this and doing a bit of reading before taking the next step. As others have said, contact your card provider because debit cards in the Visa scheme do provide some protection similarly to credit cards. Also, as others have said, contact trading standards but also speak to your local CAB for advice. They may help you take the matter to court as a small claim. Is the company concerned one with the engine-uk website?

30th September 2013, 19:23	#15
steve811 Banned Rover 75 Tourer CDT Connoisseur SE Join Date: Dec 2010 Location: Newport Posts: 1,906 Thanks: 107 Thanked 299 Times in 206 Posts	Ok, lets try something a little constructive! Firstly there has been some good advice from others about claiming back the cash from the bank. Don't take any ** from the bank, they don't understand clawback and often don't want to know. Secondly, are you a member of the RAC or AA? They may well be able to help with legal advice. Thirdly, keep everything in writing, don't accept promises made over the phone, ask for something emailed or faxed to you to state exactly** what it is they are going to do. Lastly, ask if there is a member on here who is both qualified and able to do a full independent technical appraisal of the work, this might be needed if it comes to court. Other than that, good luck!

30th September 2013, 19:24	#16
MrDoodles Banned MG ZT+ V6 190 Join Date: Nov 2011 Location: Spalding Posts: 13,245 Thanks: 369 Thanked 1,196 Times in 818 Posts	Also check both your Car and House Insurance Policies, as you may have Legal cover on them!

30th September 2013, 19:28	#17
BruLan Loves to post Rover 75 Contemporary V6 SE Join Date: Feb 2012 Location: Burton on Trent Posts: 288 Thanks: 21 Thanked 21 Times in 15 Posts	I understand its relatively inexpensive to pursue such claims through the small claims Court ? This story is scandalous surely they don't want any bad publicity??

30th September 2013, 19:31	#18
steve811 Banned Rover 75 Tourer CDT Connoisseur SE Join Date: Dec 2010 Location: Newport Posts: 1,906 Thanks: 107 Thanked 299 Times in 206 Posts	I also note the company are not members of any trade association, such as the FER: http://www.fer.co.uk/default.asp That to me would set alarm bells ringing!