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Old 9th December 2020, 18:36   #1
jackatesme
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Default New B.T. Package.

At the moment i have B.T. Sport through Sky I thought i could save some money by getting B.T. Sport through a package with my phone bill and Broadband. Engineer installed it all yesterday, while she installed it she remarked the signal would be through the internet, which started the alarm bells ringing. Tried to watch Liverpool game tonight, gave up after 15 mins. Checked my Broadband Speed 15, have had engineers here 5 times in the last 2 years, gets up to 50/60 for a few weeks then back down to 20. Just been on phone for 1 1/2 hrs to cancel. They finished with we can't cancel it tonight phone again tomorrow. I know it's a long moan but am really ****** off.
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Old 9th December 2020, 20:07   #2
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You can be glad you did not see the second half.


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Old 9th December 2020, 20:35   #3
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I'm surprised you had issues even with 15 megs unless you were streaming 4K which generally still streams with a 17.6 meg connection even from Netflix which compresses its output even tho they recommend a 25 meg connection.
Amazon only requires 15 for 4K and youtube 4K content streams at 13 megs.
1080 streams require far less.
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Old 9th December 2020, 22:03   #4
jackatesme
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Quote:
Originally Posted by Rogue View Post
I'm surprised you had issues even with 15 megs unless you were streaming 4K which generally still streams with a 17.6 meg connection even from Netflix which compresses its output even tho they recommend a 25 meg connection.
Amazon only requires 15 for 4K and youtube 4K content streams at 13 megs.
1080 streams require far less.
Sorry lost me with those figures. But to add to my problem, sitting in the living this morning my router was flashing off line about 6 times in 2 hrs.
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Old 9th December 2020, 23:25   #5
Rogue
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Quote:
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Sorry lost me with those figures. But to add to my problem, sitting in the living this morning my router was flashing off line about 6 times in 2 hrs.

Sorry.

Basically what i was saying that if you are streaming 4k video content (Ultra High definition) you should be close to the required speed of connection even if you are only getting 15Mbps from your router. 1080 (Normal High definition) requires lots less, about 5Mbps (megabytes per second)

Goto www.speedtest.net to get a speed check of your connection.
I hope this makes a little more sense.
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Old 10th December 2020, 08:54   #6
jackatesme
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Quote:
Originally Posted by Rogue View Post
Sorry.

Basically what i was saying that if you are streaming 4k video content (Ultra High definition) you should be close to the required speed of connection even if you are only getting 15Mbps from your router. 1080 (Normal High definition) requires lots less, about 5Mbps (megabytes per second)

Goto www.speedtest.net to get a speed check of your connection.
I hope this makes a little more sense.
Ping 18 Download 20 upload 4. But has i said it's not only the speed is the problem. Total loss is too often.
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Maralyn was born 9th Sept 2004 14.44.48.
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