missing parcel from DMGRS - Page 2

75c · 30th October 2018, 14:21

Quote:

Originally Posted by mss

Because he wished to.

I know we are protective of "lovely DMGRS", but question the poster's actions?

Well it wasn't obvious to me, I wasn't questioning their motives, I wasn't being protective of Mat, I was genuinely confused. It was either a ''my parcel is late too'' post, or a ''my email was answered quickly too'' post.

I'll just take it as both

victorgte · 30th October 2018, 14:22

Others may also be waiting for deliveries. Mat may be busy or stock has not arrived.
I may be one a few people waiting but they can now feel at ease that Mat has got back to me and may well get back to them too. In other words he’s not ignoring people.
A little bit of reassurance given seems to be a mistake on my part or misinterpreted?
The OP seems happy now so all is well.

75c · 30th October 2018, 14:24

Wasnt a mistake on your part or mine victor. I wasn't asking you negatively. Written word not having tone so gets misunderstood and all pffft.

victorgte · 30th October 2018, 14:27

Quote:

Originally Posted by 75c

Wasnt a mistake on your part or mine victor. I wasn't asking you negatively. Written word not having tone so gets misunderstood and all pffft.

Understood

victorgte · 7th November 2018, 14:56

Still waiting for my parcel but the container has gone back to China so I’m told.
Annoyingly I’ve had to put off the fitting again of my rear suspension parts. Will now have to go ahead and then fit the dampers after. Pity as I’ll be removing and refitting the old ones. Double handling again.
I’ve asked Mat why he is still advertising the dampers when he cannot supply? No response as yet. 25 day wait so far.

Best_of_British · 7th November 2018, 15:02

Often the case when middlemen drop ship orders.

Sent from my Redmi 4A using Tapatalk

EdgarDonaldBalls · 7th November 2018, 15:17

I have been waiting on some dampers too, last i heard on Monday is that there was a mix up at customs or something but they will be with Mat by thursday this week (tomorrow)

Not sure if anything has changed since Monday.

Sheraton · 7th November 2018, 15:30

and folks complain about Rimmers p&p prices

Paul.

KLM · 7th November 2018, 15:58

Quote:

Originally Posted by victorgte

Still waiting for my parcel but the container has gone back to China so I’m told.
Annoyingly I’ve had to put off the fitting again of my rear suspension parts. Will now have to go ahead and then fit the dampers after. Pity as I’ll be removing and refitting the old ones. Double handling again.
I’ve asked Mat why he is still advertising the dampers when he cannot supply? No response as yet. 25 day wait so far.

Hi Vicorgate, I have had dealings with you, when you gifted me an unwanted accessory belonging to you. You packed it and mailed it promptly FOC.

So I appreciate your frustration when paying for a traders services.

Kev.

DMGRS · 7th November 2018, 17:33

Just to clarify a few things:

- The container hasn’t gone back to China. A mess up at Felixstowe meant the vessel had to ‘cut and run’ with our stock on board, then a change in Customs rates on the 1st November caused all kinds of paperwork hassle (as the date is when it actually passes through the docks).
It was due with us several weeks ago, this is the latest in a chain of issues with this order we’ve had.
Cut and run is something I actually knew nothing about - but the long and short of it is that vessels have 'slots' booked in at other ports, so it's easier to ditch an unloading early and leave some onboard than miss a cascade of slots later in the schedule. I see why they do it, but it's very annoying!

- We’re not dropshipping middlemen. A lot of our competitors are, but personally I prefer to inspect everything myself and re-pack to order. All orders are sent directly from us in sunny Southport.
We put between £30k and £70k forward to our suppliers overseas several months before the orders land with us. It’d be much easier to drop ship

- Good to see mss on the usual ‘omg, someone is defending DMGRS! Better stop that...’ train. It’d be boring without such posts

Currently in our new office preparing all parcel labels for the stock to arrive tomorrow - if anyone has a desperate need for their order, PM me ASAP and I’ll make sure it’s first out the door.

We CAN supply which is why they’re advertised, and we have 5x what has been pre ordered coming to us.
Yes it’s annoying when things are held up, but that’s the way it goes sometimes. We offered the items at an incredibly low price to help members, on the understanding that it was a pre order and they’re not physically with us yet.

30th October 2018, 14:22	#12
victorgte I really should get out more....... MGTF, MGZT, Range Rover Join Date: Sep 2013 Location: Cheltenham Posts: 2,803 Thanks: 395 Thanked 633 Times in 446 Posts	Others may also be waiting for deliveries. Mat may be busy or stock has not arrived. I may be one a few people waiting but they can now feel at ease that Mat has got back to me and may well get back to them too. In other words he’s not ignoring people. A little bit of reassurance given seems to be a mistake on my part or misinterpreted? The OP seems happy now so all is well. __________________ MG TF 135, MG ZT, Range Rover P38

7th November 2018, 14:56	#15
victorgte I really should get out more....... MGTF, MGZT, Range Rover Join Date: Sep 2013 Location: Cheltenham Posts: 2,803 Thanks: 395 Thanked 633 Times in 446 Posts	Still waiting for my parcel but the container has gone back to China so I’m told. Annoyingly I’ve had to put off the fitting again of my rear suspension parts. Will now have to go ahead and then fit the dampers after. Pity as I’ll be removing and refitting the old ones. Double handling again. I’ve asked Mat why he is still advertising the dampers when he cannot supply? No response as yet. 25 day wait so far. __________________ MG TF 135, MG ZT, Range Rover P38

7th November 2018, 17:33	#20
DMGRS Discount MG Rover Spares Rover 75 CDTi, 2x MG ZS180 Join Date: Jun 2011 Location: Hythe, Southampton Posts: 11,320 Thanks: 456 Thanked 3,377 Times in 2,027 Posts	missing parcel from DMGRS Just to clarify a few things: - The container hasn’t gone back to China. A mess up at Felixstowe meant the vessel had to ‘cut and run’ with our stock on board, then a change in Customs rates on the 1st November caused all kinds of paperwork hassle (as the date is when it actually passes through the docks). It was due with us several weeks ago, this is the latest in a chain of issues with this order we’ve had. Cut and run is something I actually knew nothing about - but the long and short of it is that vessels have 'slots' booked in at other ports, so it's easier to ditch an unloading early and leave some onboard than miss a cascade of slots later in the schedule. I see why they do it, but it's very annoying! - We’re not dropshipping middlemen. A lot of our competitors are, but personally I prefer to inspect everything myself and re-pack to order. All orders are sent directly from us in sunny Southport. We put between £30k and £70k forward to our suppliers overseas several months before the orders land with us. It’d be much easier to drop ship - Good to see mss on the usual ‘omg, someone is defending DMGRS! Better stop that...’ train. It’d be boring without such posts Currently in our new office preparing all parcel labels for the stock to arrive tomorrow - if anyone has a desperate need for their order, PM me ASAP and I’ll make sure it’s first out the door. We CAN supply which is why they’re advertised, and we have 5x what has been pre ordered coming to us. Yes it’s annoying when things are held up, but that’s the way it goes sometimes. We offered the items at an incredibly low price to help members, on the understanding that it was a pre order and they’re not physically with us yet. __________________ Your trusted MG Rover specialist! Tel: 02380 001133 / Email: [email protected] We now have a 'chat' function on our site for even quicker replies. Give it a try! Remember - discount code FORUM5 for 5% off Last edited by DMGRS; 7th November 2018 at 18:24..

30th October 2018, 14:24	#13
75c Gets stuck in Rover 75 Saloon Join Date: Feb 2018 Location: Belfast Posts: 601 Thanks: 150 Thanked 294 Times in 190 Posts	Wasnt a mistake on your part or mine victor. I wasn't asking you negatively. Written word not having tone so gets misunderstood and all pffft.

7th November 2018, 15:02	#16
Best_of_British Gets stuck in Rover 75 Tourer & Arden Green Project Join Date: Jul 2012 Location: Ormskirk Posts: 932 Thanks: 159 Thanked 200 Times in 155 Posts	Often the case when middlemen drop ship orders. Sent from my Redmi 4A using Tapatalk

7th November 2018, 15:17	#17
EdgarDonaldBalls Avid contributor MG ZT CDTi XPower Grey Join Date: Jan 2017 Location: Chester Posts: 153 Thanks: 31 Thanked 37 Times in 30 Posts	I have been waiting on some dampers too, last i heard on Monday is that there was a mix up at customs or something but they will be with Mat by thursday this week (tomorrow) Not sure if anything has changed since Monday.

7th November 2018, 15:30	#18
Sheraton Posted a thing or two Rover 75 1.8t Join Date: Oct 2015 Location: Edinburgh Posts: 1,377 Thanks: 384 Thanked 409 Times in 267 Posts	and folks complain about Rimmers p&p prices Paul.