BMW Sat Nav Store (bimmersatnav.com)

Johna1507 · 3rd February 2018, 22:01

a couple of weeks ago I bought online a satnav disc described as "the 2018 BMW UK and Europe Road Map HIGH Sat Nav DVD" from the above. The disc was mailed from Spain.
However, the mkIV unit in my 75 refuses to read the disc although the unit works perfectly with the previous disc in place.
In argument with bimmersatnav over replacement or refund.Their suggestion is to try disc in a BMW car!! What use to me, I ask?
Has any one else had dealings with this company, or had similar problems with unreadable disc that have been resolved?

Johna1507

Avulon · 4th February 2018, 11:15

Humbly ask them to lend you a BMW car with a mkIV satnav for you to try it in....... lol. Is the disk a genuine production map disc or a dvd-r they've written and put a label on?

suffolk boy · 4th February 2018, 18:37

i had the same problem from the same company.i was told it was due to the age of the satnav unit.m.the new one worked ok for a while then came up with the disc is incorrect or damaged. my old 2013 disc from them played fine and still does .they sent me a new disc which does not have europe on it apparently.i have not used this one yet.i think they have changed the programming of these discs which do not suit the older mk 4 bmw nav drive.and as for the reason the discs not working they are making it up as they go along.

Johna1507 · 4th February 2018, 19:44

Bimmersatnav have indeed come back to me suggesting my equipment is obviously very old and that's why their disc will not work. I have requested a replacement that will work or else a refund.
Johna

stevenkeyte · 7th February 2018, 16:39

Quote:

Originally Posted by Johna1507

Bimmersatnav have indeed come back to me suggesting my equipment is obviously very old and that's why their disc will not work. I have requested a replacement that will work or else a refund.
Johna

I've had several DVDs from this site and never had any issues with them in my MkIV DVD drive: http://www.satnavupgrades.co.uk/index.html

Steve

suffolk boy · 8th February 2018, 16:00

Quote:

Originally Posted by Johna1507

Bimmersatnav have indeed come back to me suggesting my equipment is obviously very old and that's why their disc will not work. I have requested a replacement that will work or else a refund.
Johna

old or not the replacement they have sent works albeit without the europe maps. is this due to brexit?

3rd February 2018, 22:01	#1
Johna1507 Newbie 75 saloon Join Date: Feb 2016 Location: Pershore Posts: 20 Thanks: 3 Thanked 4 Times in 3 Posts	BMW Sat Nav Store (bimmersatnav.com) a couple of weeks ago I bought online a satnav disc described as "the 2018 BMW UK and Europe Road Map HIGH Sat Nav DVD" from the above. The disc was mailed from Spain. However, the mkIV unit in my 75 refuses to read the disc although the unit works perfectly with the previous disc in place. In argument with bimmersatnav over replacement or refund.Their suggestion is to try disc in a BMW car!! What use to me, I ask? Has any one else had dealings with this company, or had similar problems with unreadable disc that have been resolved? Johna1507

4th February 2018, 11:15	#2
Avulon This is my second home 1.8t Tourer Join Date: Oct 2011 Location: Tanelorn Posts: 4,830 Thanks: 956 Thanked 1,148 Times in 916 Posts	Humbly ask them to lend you a BMW car with a mkIV satnav for you to try it in....... lol. Is the disk a genuine production map disc or a dvd-r they've written and put a label on? __________________ Need a T4 ?: T4 Owners Map thanks to Stevestrat ( use at your own risk) Where?: https://en.wikipedia.org/wiki/Tanelorn Mods/Retrofits: PCV vortex 'filter'; bluetooth; inline thermostat; reversing sensors; plenum spyhole ; headlamp washers ; Diy mp3 player replacing CD multichanger; FBH with remote; Headlamp washers; black/chrome front grille, rear blind; Xenon projectors To do: puddle lights; 2 Din cd/nav to fit; boot release button

4th February 2018, 18:37	#3
suffolk boy This is my second home fiat panda Join Date: Sep 2009 Location: haverhill Posts: 6,720 Thanks: 96 Thanked 586 Times in 526 Posts	i had the same problem from the same company.i was told it was due to the age of the satnav unit.m.the new one worked ok for a while then came up with the disc is incorrect or damaged. my old 2013 disc from them played fine and still does .they sent me a new disc which does not have europe on it apparently.i have not used this one yet.i think they have changed the programming of these discs which do not suit the older mk 4 bmw nav drive.and as for the reason the discs not working they are making it up as they go along. __________________ fiat panda 1.2 eco

4th February 2018, 19:44	#4
Johna1507 Newbie 75 saloon Join Date: Feb 2016 Location: Pershore Posts: 20 Thanks: 3 Thanked 4 Times in 3 Posts	Bimmersatnav have indeed come back to me suggesting my equipment is obviously very old and that's why their disc will not work. I have requested a replacement that will work or else a refund. Johna