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Old 28th December 2017, 13:59   #1
jondonwar
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rover 75 saloon connoisseur se cdti

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Hi as you have not replied to my personal message I sent you weeks ago ,can you tell me when I can expect my LED rings which I paid for, I think it was October ,I see some one on here received the rings from you, but I have had not a single reply from you , please sort this out for me regards john
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Old 28th December 2017, 14:47   #2
Ravinder
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https://the75andztclub.co.uk/forum/s...light=radioguy
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Rover 75 2.0 CDT Connoisseur SE 116 (160 remap)
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This vehicle was the 50,481st 75 to run off the production line, out of 112,381
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Old 29th December 2017, 10:36   #3
Jamiewelch
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Alpina D3

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Quote:
Originally Posted by jondonwar View Post
Hi as you have not replied to my personal message I sent you weeks ago ,can you tell me when I can expect my LED rings which I paid for, I think it was October ,I see some one on here received the rings from you, but I have had not a single reply from you , please sort this out for me regards john
Another thread about him :O . I wonder if the mods have become involved yet in all this? There are way too many threads being made about the poor customer service, and people not receiving items they have paid for. Which isn't acceptable, regardless of whether he is a paid up trader on this forum or not.
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Old 29th December 2017, 14:57   #4
Incastone
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*edit:
Have seen the thread with his explanation. Can understand the delay, but not the amateurish way he's dealing with letting his customers know (as in, not letting them know!).
All of this bad blood could have ben so easily avoided if he'd just communicate.
He doesn't have a problem with mailing lists as I get sales stuff from him in my inbox all the time. If you've got people's money for months Sean, you have a duty to keep people properly informed.
It's basic etiquette!

---------------------------------------------

Same here.

Paid months ago. Well past stated delivery date. No response on the relevant thread on his shop page and am being totally blanked on private messages.

This is completely unacceptable.
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New exhaust, repaired heatshields, new undertray, lower engine mount, PPD Walnut dash, EGR bypass, retro-fit electric sunshade,
MG7 tail lights, spoilerless bootlid, new front wing, chrome bullets, chrome waist trim, Android DD, speaker upgrade, rebadge under repeater lights!
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Last edited by Incastone; 29th December 2017 at 15:08..
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Old 30th December 2017, 11:18   #5
Ennine
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Quote:
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*edit:
Have seen the thread with his explanation.

---------------------------------------------
Yes, surprising what people will swallow if you sugar coat it a lot

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Old 30th December 2017, 13:48   #6
Coups
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Rover 75 Contemporary SE

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Do you think he simply can’t cope with the size of his business? I’m assuming the business through this forum is only a fraction of his wider companies trading. After all he’s in Canada, for all we know he could be operating in loads of countries!! Maybe the answer is more staff and for him to delegate areas of responsibility.

I’ve had goods from him with never any trouble but given the numerous threads of this nature I’d be very wary of any further dealings.


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Old 30th December 2017, 19:01   #7
bl52krz
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Dont really like to get involved but these problems are the reason I have never bought from this trader. Makes it look bad on the forum and the club. Mind you,if you pays your money on that which is only a promise to deliver...............nuf said.
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