New Upper Arms

[Blink]

Originally Posted by drjonts

Is this the one Simon? #29
#29

Jonty

Yes, that's the one. Thanks Jonty.

[trikey]

Do we know why we have a delay to May / June now?

Originally the talk was for the new arms to be available in January.


Sent from my iPhone using Tapatalk

[WillyHeckaslike]

Originally Posted by marinabrian

I think the mistake you made was to sell the arms you already had Steve to be fair ... the worst Indian arm will be much better than a rusted origina l... not the handfuls coming in from dusty warehouses in China ... and the stocks from an entirely new supplier are expected imminently, these arms are purported to be made using new tooling, and undergone dip coating, rather than the wet painting of the original batch of replacements.Brian

Thank you for this post Brian. Some interesting and reassuring info which I'm sure that other members will appreciate too. Re the bits I've quoted: I don't buy parts to trade and on the rare occasion that I have sold or gave away for free it has always been to help out a member in need. I did have reservations about parting with the arms you mention but I had no immediate need of them and a local member had a car out of mot awaiting replacement. I could be wrong but I seem to remember that Xpart had supplied him with an arm which was so poor that his garage had refused to fit it - not the first I've heard of that either.


The Indian arms might serve a purpose for some depending on how far gone the arms are that they will replace and the ability and willingness of a buyer to fettle any problems with them but to the best of my understanding they have not been tested like the originals. It was disconcerting to read on a thread of not too long ago of a failed arm where the failure was suspected to be structural rather than corrosion because of the very short time it had been fitted - 1 to 2 years I believe but I might be mistaken.


I think that the Chinese arms are the best available on the market atm. The 2 Chinese auto comps who were competing with their 75/ZT equivalents were forced to merge by the Chinese government and they were still making those equivalents until 4/5 years ago. There was an export market too in at least 2 countries that I know of and I personally would doubt that any tooling for the arms was scrapped given that many of the cars will be barely out of warranty - not to mention the Chinese ethos to maximise any value and to repurpose where possible. Given the cost of the tooling and the diminishing market for the arms is it really likely that any arms originating from China will be made on anything other than the original tooling sent from the UK and that tooling is all that exists not withstanding the poor Indian copy?


The new arms you mention sound great but new tooling I would be sceptical of for the reasons I've given. Xpart will be the supplier but who will be making them ... where are they coming from? My suspicion would be China were the trusted tooling is known to exist. If India then to correct one of the known problems with its arms would yet another set of tooling have not had to be made? Not sure that the cost could be justified and it will be interesting to see how the price pans out.

[vitesse]

Would be good to have a name for these news ones, or at least a country of origin to prevent confusion. DMGRS initially described their XPart arms as the latest, but then we later heard they meant Indian ones. Funny how the information we get comes from an owner (MarinaBrian) rather than XPart or any of their suppliers.

Still an email from Mat this morning calmed things down a bit and hopefully my SAIC (MG) arms and other bits should be with me soon.

Regards

[DMGRS]

Hello there,
I agree the information has been quite sporadic and rather confusion - we're also sometimes struggling to get straight answers, but it's excellent to hear that Brian is getting the vital information we all need to know.

Another quick update for everyone - the arms in this batch are due with us tomorrow, and will be on the way immediately after.

For anyone wanting to hold off for delivery within the next batch, we're also including a free Fitting Kit by way of apology (one per arm purchased).

[bl52krz]

Originally Posted by DMGRS

Hello all,
Not sure how I've only just spotted this thread - but all is in hand.
Basically, we ordered a quantity of pairs - and were supplied all of the RH we requested but only a small amount of LH.

We have been given the option of:
- Some additional stock of LH arms arriving with us from the SAIC MG supplier in a month or two (date to be confirmed, as we're still working to ascertain exactly how many are available)
- Supplying the LH arm via XPart at no additional charge (but this is the Indian item)
- Refunding anyone who isn't happy with the above in full without any issue
We have had a few SAIC MG LH arms included with the order, and we've allocated these out to members already, where possible.

We've received some emails with what seems to be a certain amount of hysteria; we've been a member of these forums for many years, and the last thing we're out to do is swindle any members or supply parts anyone isn't happy with.
Truth be told, this Group Buy was arranged to cut the cost of these with only a couple of pints in each set for us - and it's all gone spectacularly wrong thanks to the lack of LH arms supplied with this batch.

Can any members with concerns or queries please get in touch via PM or email ([email protected]) with their order number or postcode - dealing with it via posts on a forum makes it very, very hard to link posters with orders.

Our apologies again to anyone who feels misled, however we'll make sure that each and every member has a resolution to this that they're 100% happy with.

Can I please stress again that we get no notifications of threads like this unless someone alerts us via PM with a link to it - this is the first time I've read these comments, and stumbled upon it by chance. We can't reply to something we don't know is happening, hence the silence in here thus far - but we do and have been replying to emails promptly.

I have to agree with Mat that he has replied to e.mails more or less straight away that I have sent him.

[bl52krz]

Originally Posted by tantallon

Would it not be prudent to refund everyone in full until suitable stock arrives .That way the money is earning interest in their bank accounts .

Howard. I don’t know where you bank, but the interest I would have earned on a damn site more filthy lucre than what I have underpinned my order with DMGRS for the arms, I would not be able to buy a box of matches. Not saying what I have spent with Matt does not matter, but please keep things in perspective, like Brian has suggested.

[vitesse]

Originally Posted by bl52krz

I have to agree with Mat that he has replied to e.mails more or less straight away that I have sent him.

Yes, you’re quite right he responds very quickly, however as he said “I’ve only just spotted this thread” yet during the same time the thread was active he has managed to post 6 or 7 times in other threads.

I started this thread because of uncertainty. DMGRS stated that the XPart arms were identical with only differences in the spot welds and finish and were of the latest kind.

With memories of the Mr.Kipling test and uncertainty what the “latest” meant, I wanted to know the opinions of others as I was unsure whether to proceed or not. As it turned out we later learned that these “latest” arms were the Indian ones. I’m not that desperate, and wouldn’t fit one even if it were free.

Still Mats has sorted me out, I’ve been promised a matching pair of SAIC (MG) arms and have received notification that they are now on their way to me, so all is well.

Regards

[DMGRS]

Originally Posted by vitesse

Yes, you’re quite right he responds very quickly, however as he said “I’ve only just spotted this thread” yet during the same time the thread was active he has managed to post 6 or 7 times in other threads.

I mostly reside in the General section - with this being in Technical Help, I didn't see it until I replied. Sorry about that

[DMGRS]

Originally Posted by tantallon

Would it not be prudent to refund everyone in full until suitable stock arrives .That way the money is earning interest in their bank accounts .

With the 0.05% interest my current account earns, assuming everyone wants to wait for the new stock due in May / June it'll earn a tidy 3p.

I'm sure most would rather than just wait than faffing around with refunds then re-collecting for less than the price of a plastic bag these days
We're giving away a fitting kit usually costing £6.20 per side (we're including two in orders of pairs) for the wait - a much better return

Lots of packing late into last night and continuing this morning - orders should start to arrive with people in the next day or so.
Again, our apologies for the mix up - we're throwing in a free fitting kit to anyone moving to the next SAIC delivery in May / June.