Polite Notice

[coolcat]

Can anyone who is sending me ( Clacton Electronics Ltd ) items for repair/returns or otherwise please put their details with the parcel so I can establish who they belong to and what needs doing

This is the third parcel I've had this month with no details of whom has sent it and what I'm supposed to be doing with it

I'm aware we would have spoken about it via phone/email/pm etc but as I'm dealing with many such calls each day it would really help that I don't then have to go back reading through these to work out who has sent what.
This really does slow down productivity so please do add your details and the nature of what needs doing otherwise I will be forced to put these returns on the back burner until I have heard from you!

If the return is something you are sending that was purchased from Sean ( Radioguy ) he will issue you with a returns authorisation document via email.
Please print this off and put it with the returned item please.

Sorry for the rant but this would be of great help to me and also speed up the process of sorting out your request

[doopydug]

Hi Jeff,

You should have mine - it was delivered to UPS parcel shop yesterday - I am sure I put in returns note from Sean?

Ian Graham

[Airedale]

Originally Posted by coolcat

Can anyone who is sending me ( Clacton Electronics Ltd ) items for repair/returns or otherwise please put their details with the parcel so I can establish who they belong to and what needs doing

This is the third parcel I've had this month with no details of whom has sent it and what I'm supposed to be doing with it

I'm aware we would have spoken about it via phone/email/pm etc but as I'm dealing with many such calls each day it would really help that I don't then have to go back reading through these to work out who has sent what.
This really does slow down productivity so please do add your details and the nature of what needs doing otherwise I will be forced to put these returns on the back burner until I have heard from you!

If the return is something you are sending that was purchased from Sean ( Radioguy ) he will issue you with a returns authorisation document via email.
Please print this off and put it with the returned item please.

Sorry for the rant but this would be of great help to me and also speed up the process of sorting out your request

Not a "rant" at all. Sounds like a perfectly reasonable and common-sense request to me. See you next Wednesday!

Cheers,

Dave

[coolcat]

Originally Posted by doopydug

Hi Jeff,

You should have mine - it was delivered to UPS parcel shop yesterday - I am sure I put in returns note from Sean?

Ian Graham

You Did and I have got it Ian

[coolcat]

Originally Posted by Airedale

Not a "rant" at all. Sounds like a perfectly reasonable and common-sense request to me. See you next Wednesday!

Cheers,

Dave

Hi Dave,

Looking forward to it Sir

[coolcat]

Quick update on today and parcels.

So far this morning I have had two SD cards sent to me.
One has no details whatsoever as to whom it is from and what should need doing to it

The Other has the original packing slip with the customer details on it but no reason for why it has been returned?

Also this morning, I have had a neighbour up the road come in with a parcel that he suspected should have come to our shop, not his house.
It is indeed a returned item for us with the return details inside but the wrong address on the postage details, our adress details are clearly marked at the top of the returns document.
If this wasn't an honest neigbour then this expensive item would have been lost

Sorting this lot out and now going back through my emails and pm's to try and find out about the SD cards is going to waist a lot of valuable work time.
Please guys, make sure things are clearly marked as I'm busy enough without dealing with silly things like this.

[doopydug]

Originally Posted by coolcat

You Did and I have got it Ian

Cool - glad to hear it - thanks for letting me know :-)

[coolcat]

Originally Posted by doopydug

Cool - glad to hear it - thanks for letting me know :-)

Yours was the easy one Ian

Just to give you an idea, I have received 12 deliveries from various customers this morning, six of which are to do with our club members and 50% of those I'm now having to sort out what is what and from whom!
This gives me less time to deal with advice/repairs/posting out customer orders etc, etc

Arghhhh

[coolcat]

Along with Ian just to say thanks to Geraint for the return of the item with all the return details.
Let me know when your parcel arrives safe and well

[HarryM1BYT]

You are not alone in this, about 90% of the old compensators sent back to me, have absolutely no identification included with them. Luckily many reuse the jiffy bag I sent them out in, so sometimes I can see who it was originally sent to. Sometimes I can read the sending postcode, in the stick on stamp, but the rest????

Fair enough, you have sometimes warned me that you are sending it back, but what if three turn up in the same post?

Please guys, if you send anything to anyone it only takes a second to add a little note of explanation inside.