Energy

wraymond · 29th March 2024, 10:22

According to a famous TV economist the energy rates are about to change in customers’ favour. He says, for those on non-smart meters, take a reading and submit it before 1st April to benefit. He advises that failure to do this could mean subsequent changes to price tariffs might not be applied.

My provider has now gone off-line and is unable to accept any communications via my account or in any other way. They say “Something has gone wrong, try again later”.

Now I admit I might occasionally have slight paranoiac tendencies, but......

VVC-Geeza · 29th March 2024, 10:55

That information is correct Ray,rates do indeed change on April first.I've had an email asking me to submit a gas meter reading taken on April 1st and the electricity will be taken by smart meter (which I inherited)..There is normally an automated meter reading tel number you can call as well if you cannot submit a reading online.

coolguy · 29th March 2024, 16:11

The last twice I have submitted a reading, Eon have said that I am in arrears in excess of £1,800. The first took 4 months of argument, the second a little less - they must have a bug in their system just like the Post Office! I do take readings every couple of weeks for my own purposes so I can work out my own bills - it is less traumatic! I should add that I have always paid at least the estimate, which is why I argued each time. Not sure I trust Smart meters., so haven't switched.

roverbarmy · 29th March 2024, 16:35

Just done ours as the "smart" meter is not communicating with our internet connection! We have been complaining about this for a couple of years now! A BG engineer turned up unannounced, so the wife sent him away as she doesn't let anyone in (even in a BG uniform and driving a BG van!). We are still waiting for them to offer an appointment!

wraymond · 29th March 2024, 17:35

My providers have a yard of cheek. In spite of the 'something went wrong, come back later' I have just had a request for my verdict on their 'service'. Naturally I lied with false praise. Pressed 'send' and it was accepted. Then started again to see my balance. "Something went wrong, come back later". Funny, that.

29th March 2024, 10:22	#1
wraymond This is my second home 75 Auto 2.5 SE Join Date: Feb 2010 Location: Westcliff on Sea Posts: 5,195 Thanks: 423 Thanked 1,680 Times in 1,014 Posts	Energy According to a famous TV economist the energy rates are about to change in customers’ favour. He says, for those on non-smart meters, take a reading and submit it before 1st April to benefit. He advises that failure to do this could mean subsequent changes to price tariffs might not be applied. My provider has now gone off-line and is unable to accept any communications via my account or in any other way. They say “Something has gone wrong, try again later”. Now I admit I might occasionally have slight paranoiac tendencies, but...... __________________ member no. 235

29th March 2024, 10:55	#2
VVC-Geeza This is my second home 2005 Connoisseur SE 1.8 Turbo,2004 45 1.8 Connoisseur and my beloved 1998 VVC Coupe. Join Date: Nov 2009 Location: Derby. Posts: 8,761 Thanks: 2,022 Thanked 1,016 Times in 739 Posts	That information is correct Ray,rates do indeed change on April first.I've had an email asking me to submit a gas meter reading taken on April 1st and the electricity will be taken by smart meter (which I inherited)..There is normally an automated meter reading tel number you can call as well if you cannot submit a reading online. __________________

29th March 2024, 16:35	#4
roverbarmy This is my second home Roverless + 1.7D Sportage Join Date: Aug 2014 Location: East Norfolk Posts: 7,050 Thanks: 729 Thanked 2,021 Times in 1,449 Posts	Just done ours as the "smart" meter is not communicating with our internet connection! We have been complaining about this for a couple of years now! A BG engineer turned up unannounced, so the wife sent him away as she doesn't let anyone in (even in a BG uniform and driving a BG van!). We are still waiting for them to offer an appointment! __________________ Oil in my veins!

29th March 2024, 17:35	#5
wraymond This is my second home 75 Auto 2.5 SE Join Date: Feb 2010 Location: Westcliff on Sea Posts: 5,195 Thanks: 423 Thanked 1,680 Times in 1,014 Posts	My providers have a yard of cheek. In spite of the 'something went wrong, come back later' I have just had a request for my verdict on their 'service'. Naturally I lied with false praise. Pressed 'send' and it was accepted. Then started again to see my balance. "Something went wrong, come back later". Funny, that. __________________ member no. 235

29th March 2024, 16:11	#3
coolguy Coolguy Rover 75 CDT Tourer Auto, Rover 75 2.0 Connoisseur Auto, MG ZT 2.5 Auto and MG ZT Cdti Auto (Monogra Join Date: Nov 2009 Location: Finedon Posts: 1,897 Thanks: 933 Thanked 638 Times in 430 Posts	The last twice I have submitted a reading, Eon have said that I am in arrears in excess of £1,800. The first took 4 months of argument, the second a little less - they must have a bug in their system just like the Post Office! I do take readings every couple of weeks for my own purposes so I can work out my own bills - it is less traumatic! I should add that I have always paid at least the estimate, which is why I argued each time. Not sure I trust Smart meters., so haven't switched.