|
||
|
26th March 2024, 13:46 | #1 |
Posted a thing or two
75 Conn CDT Tourer, 75 Conn SE V6, 75 Conn V6, 75 Conn CDTi Tourer, ZS 180 Join Date: Jan 2014
Location: Devon
Posts: 1,986
Thanks: 1,287
Thanked 963 Times in 534 Posts
|
DMGRS again !!
Great service once again from everyone at DMGRS - placed an order for a selection of random parts just two days ago (on Sunday, in readiness for our upcoming trip abroad), and the delivery arrived less than 48hrs later - amazing service !!
One small issue, but I'm confident they'll sort it quickly. Very impressed
__________________
|
27th March 2024, 13:21 | #2 |
This is my second home
Rover 75 cdt club + Rover 2.5 KV6 Conni SE Join Date: May 2008
Location: Birmingham
Posts: 11,394
Thanks: 6,587
Thanked 2,262 Times in 1,729 Posts
|
Hi Paul. If anyone has a query about anything that is ordered, just get on the phone and it will be sorted out straight away. Wish every supplier/distributor was on the ball like DMGRS.
__________________
Great Barr, Birmingham. |
27th March 2024, 15:34 | #3 |
same car since 2005
2001 Rover 75 2.0 v6 Connoisseur Saloon Join Date: Nov 2006
Location: Ellesmere Port , Cheshire
Posts: 3,811
Thanks: 379
Thanked 549 Times in 466 Posts
|
I agree
I have also just had some very good after-sales service from them .
__________________
Who said it was simples ? |
29th March 2024, 15:28 | #4 |
Posted a thing or two
rover 75 cdti(rhd), MG ZR(lhd), MG TF(lhd), MG TF(rhd), mini mpi (lhd), Renault megane III (awful) Join Date: Mar 2014
Location: East of France
Posts: 1,282
Thanks: 124
Thanked 114 Times in 93 Posts
|
I'm in France and I placed an order with them and it was sent out quickly, I didn't pay VAT on the order wich came to £238 and paid an extra £39 for transport for head gaskets, water pump and little bits and pieces.
I've just received a message from FEDEX, they want 155€ in customs charges ! What a rip off. This has nothing to do with DMGRS. But I will be trying to find parts locally from now on, or at least in europe. Pete. |
29th March 2024, 16:04 | #5 | |
I really should get out more.......
Rover 75 Saloon Join Date: Jul 2011
Location: Gävle
Posts: 2,537
Thanks: 395
Thanked 823 Times in 652 Posts
|
Quote:
I believe that since Brexit we in Europe no longer have to pay UK VAT (check DMGRS' invoice) but instead our own local rates, unfortunately. I much prefer FedEx, their service is much, much better than PostNord (Royal Mail/Swedish Post Office). The main difference is that with FedEx I pay customs fees after I have received the goods, with PostNord (if I manage to ever get the goods) I first have the goods held in customs, wait for snail post notification of amount due, pay, then I receive the goods. But as Mr. Stocktake knows, sometimes PostNord can’t even be bothered to lift the parcel to find the custom’s declaration but instead return the goods to sender. I’ve experienced no difference in customs fees, both charge the standard 25% VAT we endure, there is a slightly higher fee or handling charge imposed by FedEx compared to PostNord but in my view well worth the extra. Regards |
|
30th March 2024, 07:58 | #6 |
Posted a thing or two
rover 75 cdti(rhd), MG ZR(lhd), MG TF(lhd), MG TF(rhd), mini mpi (lhd), Renault megane III (awful) Join Date: Mar 2014
Location: East of France
Posts: 1,282
Thanks: 124
Thanked 114 Times in 93 Posts
|
Just got the details and it’s 65€ vat, I think DMgRS must have made a mistake when they declared the value which is £238. 20% of that is not 65€.
And 85€ handling charge ! What a rip off. Pete. |
30th March 2024, 13:21 | #7 | |
Posted a thing or two
MG ZT Join Date: Dec 2009
Location: Hatfield
Posts: 1,378
Thanks: 240
Thanked 144 Times in 118 Posts
|
Quote:
Kev |
|
31st March 2024, 14:27 | #8 | |
I really should get out more.......
Rover 75 CDT Club Tourer Join Date: Nov 2006
Location: Milky Way
Posts: 2,381
Thanks: 105
Thanked 513 Times in 382 Posts
|
Quote:
|
|
31st March 2024, 14:42 | #9 |
This is my second home
75 Auto 2.5 SE Join Date: Feb 2010
Location: Westcliff on Sea
Posts: 5,195
Thanks: 423
Thanked 1,680 Times in 1,014 Posts
|
Is DMGRS closed for Easter?
__________________
member no. 235 |
3rd April 2024, 09:05 | #10 |
Regular poster
Still looking for a Conny Se CDTi Tourer Join Date: Mar 2011
Location: Caerphilly
Posts: 62
Thanks: 0
Thanked 0 Times in 0 Posts
|
Got to mention them as well. Ordered the Renault 5 thermostat which promptly arrived. Was faulty unfortunately but another one was posted out immediately.
Fantastic service. |
|
|